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Account Manager

4 weeks ago

Manchester, New Hampshire, United Kingdom Smart Environmental Support Services Full time

Onsite Recruiter/ Account Manager

Manchester | Permanent

Smart Environmental Support Solutions are seeking an Onsite Recruiter to join our Environmental Support Services Division.

We are looking for a proactive and dynamic Onsite Recruiter to join our Environmental Support Services Division. In this role, you will be responsible for overseeing the recruitment and management of a flexible workforce across client sites located in and around the Manchester area.

Who are Smart Environmental Support Solutions?

We are a recruitment partner to the waste and recycling industry, we thrive on the introduction of talented, skilled, and dedicated people like yourself to an industry that is growing year on year. An industry that creates sustainable opportunities and a wide spectrum of job roles with career prospects throughout.

Smart Solutions has "Social Value" at its core and prioritises making a meaningful difference in people's lives while leveraging their skills, and abilities to support our mission.

We stand with our client and believe in the power of inclusion, collaboration, and making a positive impact on society. We strive to create a supportive and diverse environment where individuals can thrive, contribute their unique perspectives, and make a difference.

Join us in our journey to make a meaningful difference and be part of a purpose-driven team dedicated to creating a brighter future for all

The Role

Client Management

  • Overseeing the Initial implementation of any new contracts.
  • Ensure a complete understanding the client specifics.
  • Resourcing – Actively recruit for candidates for specified sites.
  • Ensuring KPI compliance and providing feedback as necessary
  • Ensuring adherence to set policies and procedures
  • Review all reports, client satisfaction surveys and present internally and to the client.
  • Liaison with Smart Service Centres and regional Business Area Managers to maintain support structures.
  • Ensuring all records are kept in line with legislative requirements.
  • Conduct and report periodic review meetings.
  • Update the client on legislative updates, and conduct relevant changes if necessary.
  • Qualify and quantify any job details and specific requirements
  • Network internally and externally with client
  • Set Benchmark, for clients – salary, availability, candidate pool, industry activity
  • Conducting daily/weekly and monthly review meetings

Recruitment:

  • Candidate attraction
  • Candidate engagement and retention
  • Candidate registration and Interview
  • Testing and selection of varied workforce to desired service standards
  • Providing induction prior to work placement
  • Carry out work instructions in line with service standards
  • Recruitment personnel control –reviewing progress and performance
  • Providing and controlling all performance management activities
  • Reviewing and setting service centre activity
  • Ensuring suitable staff availability to cover various positions
  • Control, coverage and management of all sickness and holiday requirements

Some of the Fantastic Benefits we offer:

  • Base salary- £29,000 P/A Dependent on experience
  • On Call Allowance- £1000 P/A
  • Car Allowance- £2400 P/A
  • Comprehensive Medical Cash Plan for your peace of mind– including Health Screening, dental cover, optical, chiropractor and much more
  • Discounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling.
  • Join us in our mission to make a positive impact - we plant a tree for every new team member. Welcome to EmployTREE
  • Access to a 24-hour EAP Advice line & CBT support.
  • Celebrate success at our exclusive Company Award Events, held at surprise locations each year
  • Enjoy discounted gym memberships and more perks to keep you motivated and healthy.
  • Life Assurance
  • High Street Rewards, Vouchers and Cashback
  • 33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognition
  • Training & Development Plan & Accredited training courses
  • Corporate Charity Days off- paid time to help your local charity

Skills & Experience Required:

  • Previous experience in a recruitment background is essential
  • Working knowledge of Health & Safety at work
  • Understanding of waste and recycling collection operations is an advantage
  • Must be able to demonstrate problem solving skills
  • Excellent level of English, both spoken and written is essential
  • Very good level of numeracy
  • Ability to multitask while under pressure
  • Flexible, adaptable approach is essential

Smart Environmental Support Services- Part of the Smart Solutions Group- are Leading providers in the waste and recycling sector, providing specialist management recruitment services