Account Manager

4 weeks ago

Manchester, New Hampshire, United Kingdom AlumierMD Full time

9 MONTH FTC CONTRACT (MATERNITY COVER)

Company Description

AlumierMD is a professionally-dispensed medical-grade skincare brand focused on Clean Science. We develop scientific formulations with innovative ingredients at optimal levels within advanced delivery systems to provide customised professional treatments integrated with home care solutions. Our goal is to achieve optimal skin health and provide an excellent client experience.

Role Description

This is a full-time remote role for an Account Manager in the Manchester region. The Account Manager will be responsible for managing our clinics, building strong relationships, providing product education and support, and driving sales growth in the region. They will work closely with clinics to understand their needs and tailor solutions to meet their skincare goals.

 Aptitudes:

  • Ability to maintain positive relationships.
  • Co-operation: ability to build relationships to support team members, share resources and knowledge and collaborate with others to achieve goals.
  • Communication: ability to convey information clearly and concisely both in person, via correspondence and over the phone, and express oneself well and professionally and listen to others and ensure understanding of information.
  • Flexibility: ability to adjust to work processes or procedures, adapt to others, and work effectively and in a positive manner when under pressure or in ambiguous situations.
  • Organising: ability to manage your time, handle multiple activities, establish priorities, meet deadlines, deal with distractions and interruptions, and overall work efficiently and effectively.
  • Precision: ability to pay close attention to detail, write clearly and legibly, acceptable standards appropriate to the position in English and Math and have an appropriate and acceptable level of record-keeping and routine paperwork.
  • Dependability: to have excellent timekeeping and attendance and ability to understand the importance of information and activities that are confidential to the Company.
  • Decisiveness: ability to make sound decisions without hesitancy and respond with confidence to challenges from others.
  • Decision making ability to make logical and sound decisions based on careful consideration of alternative courses of action.
  • Planning: ability to develop strategies, define processes and procedures, and monitor plans.
  • Analytical thinking: ability to analyse and understand information to draw conclusions.
  • Customer enthusiasm: ability to determine and address client/customer needs, seek feedback regarding level of service and satisfaction and continually strive to exceed customer expectations.
  • Business relationships: ability to create business opportunities by promoting beneficial business relationships.
  • Team coaching and development: ability to identify learning needs, provide feedback and develop team members capabilities.
  • Empowerment: ability to encourage and support others to take accountability for their actions and decisions.

Attributes: 

  • Self-motivated, enthusiastic, and positive approach about their career
  • High personal standards and values 
  • Proactive and assertive attitude 
  • Dynamic both personally and professionally
  • Creative flair
  • Smart/Professional appearance 
  • Friendly and gracious attitude towards management, staff, and customers
  • Ability to empathize with clients and have a high standard of etiquette.
  • Open to continuous learning by improving performance by increasing own efficiency, initiate courses of action and willingly take on new responsibilities.

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