Senior Account Manager

7 days ago


Manchester, New Hampshire, United Kingdom Network Talent Full time

Senior Account Manager - Manchester

Established over 10 years ago, our client is a market-leading LegalTech & legal services provider, growing rapidly across the UK. They are a multi-award-winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes.

Following a period of high-growth, they are now looking for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross-selling.

This organisation has a first-class product offering and hold product development to a high standard within the business; they have recently acquired another organisation help elevate their services & offering even further.

This is a hybrid role for candidates based in Manchester.

Responsibilities

  • Build & maintain long-term relationships with a range of new and existing clients (through email, telephone, online meetings and in-person meetings)
  • Act as main point of contact for full product portfolio
  • Manage client onboarding & training as well as long-term product support
  • Regularly work with clients to ensure they're getting as much out of the software as possible
  • Identify areas for upselling & cross-selling
  • Effective CRM system management
  • Collaborate with wider internal teams where necessary

The Successful Candidate

  • 4+ years B2B account management experience; candidates with a variety of different backgrounds will be considered
  • Experience selling into / managing solicitor or conveyancing firm accounts
  • A law degree / law-related degree would be a plus
  • Ideally based in Manchester, but open to candidates based within Chester to Blackpool area

Senior Account Manager Package

  • Basic salary: £40,000-50,000
  • OTE: +£24,000
  • Car allowance
  • Private medical cover
  • Pension options
  • 25 days annual leave plus bank holidays


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