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Account Handler

4 months ago

Croydon, United Kingdom Towergate Insurance Brokers Full time

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Croydon.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.


The team are currently hybrid working with Tuesday, Wednesday and Thursday working in the office and Monday and Friday working at home. This will be available to you once all training has been completed.


So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. You will be the main point of sale and working on the policy until the very end completing everything in between.


What are we looking for in our Account Handlers?

Ideally you will have at least 2-3 years of Insurance Industry experience, the rest is all about you as a person:

  • Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
  • Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
  • Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
  • Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
  • Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.


In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing.

Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pensions scheme for when you feel it’s time to retire
  • 24-hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group
  • So, what are you waiting for? Apply today and one of our team will be in touch.


If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.


Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please


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