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Quality Assurance Manager

2 months ago

Rugby, United Kingdom Stepnell Full time

Quality and Systems Manager

We have a opportunity for a Quality and Systems Manager to join the Stepnell team. Are you passionate about Systems, Quality and continually improving the way we operate whilst efficiently managing our risks?


With the support of a Systems Coordinator, we seek someone who will lead the embedding, external standards compliance and continued improvement of our business systems through feedback, support and engagement with our teams.


Reporting to our Regional Director, you will be responsible for:

  • Support & Management: Will advise and support our teams on all our system compliance as part of the business risk management.
  • Compliance: Will take responsibility for Stepnell’s compliance to relevant Management systems and accreditations.
  • Leadership: Will provide active visible leadership for all Systems and quality matters and lead by example. Will lead all external audits and support our teams through the audits.
  • Technical Expertise: Will have excellent knowledge of SHEQ Legislation, fully understand ISO, NQA & Achilles standards, have full knowledge and experience of effective quality management, and have practical operational experience with the ability to liaise with all internal and external stakeholders - at all organisational levels.
  • Communication: Will foster effective communication within the business to embed and improve our systems and quality compliance.
  • Training & Development: Will upskill and train our teams on the business systems.
  • Sharing of Best Practice: Proactively promotes and shares Best Practice within the business in respect of processes and how we do things.
  • Continuous Improvement: Will propose and implement new ideas to enhance efficiency ensuring we stay ahead of our competition and continually meet our clients expectations of Standards being required to procure.
  • Teamwork: Will be able to operate effectively as part of the SHEQ and wider Team.
  • Legislation & External Certification Compliance: Will know about Construction Legislation including the Building Safety Act, Stepnell's relevant NQA Standards & Achilles requirements.
  • Reporting: Will provide reports to the board to evidence the effectiveness of our Systems and Quality Management procedures.
  • Site Visits: Will visit our projects across all regions regularly to verify compliance, and support embedding/development of our Systems / Quality Procedures.
  • Impact: Make a significant contribution to our SHEQ operation and help support the development of our teams and exciting projects.


The ideal candidate:

  • Should be a well-rounded professional with technical skills, leadership abilities, and industry-construction knowledge.
  • Able to drive quality initiatives, ensure compliance, and foster a culture of continuous improvement within our business
  • Have an internal auditing qualification but not essential.


Ideally, this role will be based from our head office in Rugby. Still, we may also consider candidates close to the following offices: Nottingham, Wantage, Bristol, and Southampton. You will be required to travel throughout our regional offices and sites.


Why Us?

At Stepnell, we are committed to inspiring, developing, and investing in our people, providing them with rewarding careers. As proud holders of the Investors in People - Gold accreditation, we recognise that our employees are the lifeblood of our success. We reward our people with:

  • Enhanced Pension Scheme: We contribute 7% while you contribute just 1%.
  • Generous Leave: Enjoy 25 days of annual leave, with the option to purchase up to 5 additional days.Vehicle Benefits: For applicable roles, benefit from a car allowance or company car.
  • Comprehensive Health Coverage: Full private medical insurance and life assurance.
  • Employee Referrals: Market-leading referral scheme
  • And much more

Our company values are at the heart of everything we do, leading us to build long-term, trusted relationships with our customers. In fact, 75% of our work comes from repeat business—a testament to our commitment to excellence. We are also proud to offer award-winning training and development opportunities. Our efforts have been recognized by Constructing Excellence, winning the People Development Award and Training Initiative of the Year 2020. Join us in an inclusive, collaborative, and safe environment where your wellbeing is a priority, and your contributions are valued.


About Us?

Stepnell is a financially resilient, family-owned business with a rich history from 1867. Our strong balance sheet allows us to make strategic, long-term decisions that benefit both our clients and our team. We focus on delivering high-quality service, excellent communication, and superior craftsmanship.

At Stepnell, we pride ourselves on creating outstanding projects that our clients and communities can be proud of. Our commitment to a Teamship culture fosters a winning environment, ensuring collaboration and excellence in everything we do.

Our unique and growing capabilities span construction, property development, energy, joinery, and concrete repairs, enabling us to meet the diverse needs of our clients. With six regional offices in Nottingham, Rugby, Wantage, Bristol, Southampton, and Poole, our geographical reach allows us to maintain high levels of repeat business, currently representing 75% of our turnover.