Senior Credit Controller

2 weeks ago

London Area, United Kingdom Rokstone Underwriting Full time

Job Title

Senior Credit Controller

Entity

Rokstone

Department

IBA Finance

Reports to

Credit Control Team Leader

Location

London/Hybrid


Who We Are

At The Aventum Group, we’re not one for following the usual rules. We work hard at being different and that very much extends to how we look after our people. Because for us, they’re not just people. They’re part of the family. A family that dreams big and always works together to make insurance better. For everyone.


We offer our employees a unique benefits package that includes personal training sessions, wellbeing provisions, and an additional day off for your birthday We benefit from a learning culture and are keen to develop our employees to advance their careers at Aventum.



Role Summary

The Senior Credit Controller is responsible for analysis and recording of various credit control transactions, cash collection and monitoring. The candidate will be responsible for their own portfolio of brokers which includes sending statements, liaising with brokers and their finance departments, preparing and generating various reports with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast-paced environment.



Role Responsibilities

  • Prepare and issue monthly broker statements of accounts.
  • Allocate funds received and request closings and slips from Brokers.
  • Pursue debtors frequently by telephone, email, teams meeting to secure payment.
  • Identify and escalate NOC from aged debt.
  • Build strong relationships with internal and external stakeholders to progress collection process.
  • Be responsible for engaging and chairing regular meetings with each business unit to address any credit control issues and escalations.
  • Provide oversight to existing processes, challenging any redundant requirements as model evolves and ensure we deliver continuous improvements.
  • Analyse and identify inconsistencies and record errors in booked premium, liaise with technical team to correct booked entries.
  • Resolution of unallocated cash, provide constructive feedback on issues which have resulted in mis posting to unallocated cash.
  • Ad hoc duties as requested by management.



Role Requirements

  • General Insurance, Credit Control background.
  • Need to have at least 5+ years insurance experience working in the finance department.
  • Analytical problem solving approach, ability to identify and analyse problems, creating and implementing solutions, decision making skills
  • Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail and accuracy. Ability to complete large complex reconciliations on Broker accounts.
  • Excellent communication and interpersonal skills and conversing with external clients.
  • Knowledge and experience with Sequel eclipse is a positive but not essential.
  • Proactive and a team player, time management skills and meeting deadlines.
  • Ability to multitask and meet SLAs.



We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.

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