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Operations Coordinator

2 months ago

Aberdeen, United Kingdom ICR Full time

We are looking to engage an experience Operations Coordinator to join our team here in Aberdeen on a 12 month fixed term contract.


Main Purpose Of The Role:

To work within the operations team to deliver operational support to the Quickflange business unit. Primarily focusing on supporting client requirements, provision of job packs, equipment coordination and tracking.


Main Tasks:

  • Providing operational support in the compilation of quotations and tenders.
  • Liaise with Operations Manager to ensure all Quickflange related activities in the workshop are carried out to company standards and all equipment is mobilised on time.
  • Responsibility for Quickflange Technicians working on site or at the client’s site for specific client split allocation.
  • Preparation of work packs, including implementation procedures, plans, engineering drawings, equipment lists, materials as required. Ensure that job briefings are carried out.
  • Develop, approve and update, job tracker, asset tracker, daily sales and master project planner to reflect resource allocation in line with various project requirements.
  • Liaise with Technical team as and when required as per project requirements.
  • As and when required, compilation and issuing of final reports to the client.
  • Liaise with onsite technicians ensuring that work is progressing as per plan and support with all technical queries.
  • Ensure that the correct competencies of technicians are requested in accordance with job / project requirements.
  • Manage scope variations ensuring that these are presented to the client in a timely manner and subsequently approved.
  • Monitoring and controlling of relevant project costs ensuring profit on projects are maximised.
  • Ensure that invoices raised are submitted to the client in a timely manner.
  • Support Sales personnel with client management, expectations, and growth.
  • Maintaining and improving the appropriate technical / operational procedures and work instructions
  • Organise and liaise with third party inspection of equipment.
  • Coordination of and arranging the returning of equipment, including shipping documentation, commercial invoices and ensuring equipment is correctly maintained post mobilisation.
  • Ensure Company owned hire equipment is maintained and tested pre and post use (Tooling, testers and Ancillaries)
  • Complete delivery paperwork within SAP - prepare hire equipment lists for each project/scope and ensure that correct equipment is selected for dispatch and accurate project documentation is issued to the client.
  • Assist with the growth of ICR, supporting opportunities to the business and actively contributing to development and management meetings.
  • Raising purchase requisitions in line with project requirements
  • Handling of all QF training enquires, including coordination of equipment & manpower to complete training.
  • Providing Project Coordination support across other ICR business units as required
  • Ensure all company processes and procedures in accordance with BMS are adhered to.
  • To present a highly professional articulate and consistent management approach to the running of the business that is supportive to the ideals and expectations of company employees and Directors.


Key Responsibilities:

  • Deliver all projects/scopes to the satisfaction of the client.
  • Optimize project deliverables, schedule, and budgeting.
  • Manage the Quickflange trained Technicians through Solab to ensure the right skills are deployed to the client site, either on or offshore.
  • Support the Operations Manager to ensure the QF operations team have all the information they need to deliver the service to the client.
  • Compliance with all ICR HSEQ processes and standards.
  • Coordination of the rental equipment and sale flanges
  • To prepare and compile job packs
  • To create dispatch paperwork via SAP, for the dispatch equipment
  • Awareness of current stock levels and reorder points.


Key Interactions / Interfaces:

  • Business Unit Manager
  • Operations & Technical
  • Reigonal Hubs & Partner Companies
  • Sales & Business Development
  • Workshop, Stores & Logistics
  • Customers and Clients
  • Commercial, Procurement & Finance


Mandatory Training Requirements:

  • Knowledge of SAP is preferable, but not essential.
  • Awareness of mechanical equipment and possibly hydraulic equipment an advantage
  • Strong organisational and planning skills
  • Problem resolution and process familiarisation
  • Analysis and decision-making skills
  • Excellent interpersonal skills
  • Strong ability to multi-task
  • Excellent administration skills, including report writing
  • Significant Microsoft knowledge and experience