Human Resources Team Lead

2 weeks ago


Hatfield, United Kingdom Mitsubishi Electric Full time

HR Team Lead:


Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?


Office Location: Travellers Lane, Hatfield, AL10 8XB - with Hybrid working


About us:


We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow"


Role summary:


This role is responsible to act as a first point of contact for provide comprehensive generalist advice and guidance in the allocated divisions, with a strong emphasis on employee relations and operational excellence to support the delivery of key Business and HR deliverables. This role will manage, motivate and develop the People Services Coordinators to ensure the delivery excellence and consistency in people management and operations with the support of the HR Business Partners in line with agreed SLAs, contributing to our overall aims of:


  • Developing an inclusive, collaborative and customer-centric culture with inclusive leaders and motivated, high performing teams
  • Building a People Team recognized as a customer centric, strategic partner supporting growth though our championing and leading the development of a great, personalized colleague experience built on fit for purpose people processes


Skills/Responsibilities:


  • Act as first line advisor to managers and colleagues on a wide range of operational people issues
  • Case management including providing advice, guidance, and support on performance management, disciplinary, absence, capability, and grievance issues, escalating more complex matters through to the Senior HR Business Partner and working closely with the Junior HRBPs;
  • Proactively use MI Reports to identify trends and patterns, highlighting any issues to Senior HR BP
  • Responsible for absence management, carrying out monthly review of absence data and providing proactive advice to managers in connection with attendance and performance issues
  • Responsible for service delivery across the colleague life cycle based on agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Manage, motivate and develop the People Services Coordinators to deliver a robust and efficient customer focused service across a broad range of HR transactions
  • Review and streamline processes, use of data and technology and internal relationship management


In return for your commitment, we will offer you some fantastic benefits:


  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
  • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
  • Pension.
  • Life Assurance.
  • Group Income Protection Scheme.
  • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
  • Access to Mitsubishi’s very own discount platform.
  • Colleague Referral Scheme.
  • Holiday Buy.
  • Long Service Awards.
  • Cycle to Work Scheme.
  • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
  • Employee Assistance Programme including additional services Eldercare & Best Doctors.


Equality and Diversity


As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.



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