Deputy Manager

2 weeks ago

Royal Tunbridge Wells, United Kingdom Moss Full time

About Us: - 39 Hours

Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to forge a clear path ahead to achieve lasting success, whilst leaving a positive impact. Embracing our values strengthens.


Purpose of the Role:

You are an inspirational role model who plays a key role assisting the Store Manager leading all aspects of store performance. You will continually guide, motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey creating an environment to succeed. You are an ambassador for the Brand, an expert in product, systems and processes a strong background in retail management. You will possess people skills and a high level of operational efficiency and commercially drive the business forward.


Key Responsibilities:

  • As a leader of the store, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You support the Store Manager in driving high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour.
  • You will support the Store Manager by leading and developing the team; conducting regular coaching and feedback sessions, focusing on personal development and KPI achievement, to cultivate a high-performance culture.
  • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction.
  • You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives.
  • You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives.
  • Actively follow the People processes and support the colleague lifecycle from recruitment, onboarding, employee relations, and absence management in collaboration with People Team.
  • You will be proactive with recruitment of Sales Associates and collaborate with the People Team for recruitment of Key Holders and Team Leaders.
  • Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity.
  • You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks.
  • Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience.


What You'll Need to Succeed:

Technical:

  • Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring.
  • Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence.
  • Experienced in creating diverse and brand-aligned visual displays.
  • Understanding of retail business growth strategies.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges.
  • Possesses emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills.
  • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:

  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development: Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift: Celebrating important personal milestones of colleagues.


If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedInoss

  • Deputy Manager

    2 months ago

    Royal Tunbridge Wells, United Kingdom Young's Full time

    DeputyManagerThe White Bear is a much-loved pub, that’s a firm favorite with local residents who love to pop in for a cocktail and a bite to eat. A mecca for foodies, our guests travel far-and-wide to visit us for our perfectly cooked traditional pub classics. What We Offer Our DeputyManagers:Access to our Career Pathway, Apprenticeshipsand training and...

  • Deputy Care Home Manager

    3 months ago

    Royal Tunbridge Wells, United Kingdom Hallmark Luxury Care Homes Full time

    Hallmark Care Homes is a family-run provider of luxury care homes across the UK. We understand the importance of nurturing relationships and all of our care is person centred around family values . We have 23 luxury care homes across England and Wales and growing organically.Chamberlain Court care home at Royal Tunbridge Wells, Kent is a multi-award winning...

  • Deputy Care Home Manager

    1 month ago

    Tunbridge Wells, United Kingdom Hallmark Luxury Care Homes Full time

    Job Description Hallmark Care Homes is a family-run provider of luxury care homes across the UK. We understand the importance of nurturing relationships and all of our care is person centred around family values . We have 23 luxury care homes across England and Wales and growing organically. Chamberlain Court care home at Royal Tunbridge Wells, Kent is a...

  • Deputy Care Home Manager

    2 months ago

    Royal Tunbridge Wells, United Kingdom Hallmark Care Homes Full time

    Job details Chamberlain Court care home at Royal Tunbridge Wells, Kent is a multi-award winning care home providing residential, dementia and nursing care. Its award-winning specialist dementia environments are designed specifically to enhance the quality of life of residents, offering stability, reassurance and familiarity. The home is CQC rated...

  • Nursing Home Deputy Director

    3 weeks ago

    Tunbridge Wells, Kent, United Kingdom Hallmark Luxury Care Homes Full time

    About the RoleDeputy Care Home ManagerOur luxury care homes across the UK are seeking a highly skilled and compassionate Deputy Care Home Manager to join our team. As a key member of the management team, you will play a vital role in ensuring the highest standard of care and wellbeing for our residents.The successful candidate will have a strong clinical...

  • Deputy Manager

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom Moss Full time

    About Us: - 39 HoursOur Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off...

  • Registered Manager

    1 month ago

    Royal Tunbridge Wells, United Kingdom Cpl UK - Healthcare Full time

    REGISTERED CARE MANAGERWe are recruiting a Registered Manager for a domiciliary care organisation in the beautiful town of Tunbridge Wells in Kent. We are looking for someone who will help the organisation grow on the Domiciliary front, and help them to expand into Supported Living over the next few months.The Candidate:Level 5 qualification, but will also...

  • Senior Retail Operations Manager

    4 weeks ago

    Tunbridge Wells, Kent, United Kingdom Mappin & Webb Full time

    About Mappin & WebbMappin & Webb is a leading retail company seeking an exceptional Deputy Manager to join our team.Salary: £45,000 - £55,000 per annumJob DescriptionWe are looking for a dynamic and experienced Deputy Manager to support the Store Manager in driving sales growth, improving customer satisfaction, and maintaining operational excellence. As a...

  • Deputy Manager

    2 weeks ago

    Malvern Wells, United Kingdom Joblookup Full time

    Job Title: Deputy Manager The following information provides an overview of the skills, qualities, and qualifications needed for this role.Hours: 39 hours per week alternate weekends Salary: £30,886.44 (dependent upon experience) Location: Frith House, Steart Drive, Burnham-on-Sea TA8 1AA Are you ready to take the next step in your career and make a...

  • Deputy Service Manager Role

    3 weeks ago

    Llandrindod Wells, Powys, United Kingdom Vetro Recruitment Full time

    Job Title: Deputy Service ManagerAt Vetro Recruitment, we are currently seeking a highly skilled and dedicated Deputy Service Manager to join our team in Llandrindod Wells.About the Role:Support the Manager in managing the team and servicePlan rotas and manage staff teamsEnsure compliance within the serviceEncourage independence and support individuals to...

  • Room Leader

    6 months ago

    Royal Tunbridge Wells, United Kingdom Tigerlily Childcare Recruitment Full time

    Nursery Room Leader/ Room Manager - Tunbridge Wells, Kent* - Paying up to £30,000* - Full Time* - 1-2 years room / 2-3 years room * We are seeking a Nursery Room Leader/Room Manager at this lovely setting in Tunbridge Wells, Kent... As Room Leader you will be passionate about working with children, watching them develop under your care and looking to...

  • Deputy Management Position

    3 weeks ago

    Builth Wells, Powys, United Kingdom Vetro Recruitment Full time

    About the ServiceOur residential service in Builth Wells provides specialist support to individuals with learning disabilities and complex needs. We are seeking a highly motivated and experienced Deputy Service Manager to join our team and contribute to the delivery of high-quality care.Responsibilities:Support the Service Manager in managing the team and...

  • Health Care Assistant

    10 hours ago

    Royal Tunbridge Wells, United Kingdom Careland Healthcare Services Ltd Full time

    Job description of Healthcare Assistant.Careland Healthcare is looking for carers to work in Care homes and hospitals in and around Tunbridge Wells, Kent. Ideal candidates would ordinarily have experience working as a Carer for at least 6 months, you should be passionate about caring for others (trainings will be provided). You need to be a good...

  • Health Care Assistant

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom Careland Healthcare Services Ltd Full time

    Job description of Healthcare Assistant. Careland Healthcare is looking for carers to work in Care homes and hospitals in and around Tunbridge Wells, Kent. Ideal candidates would ordinarily have experience working as a Carer for at least 6 months, you should be passionate about caring for others (trainings will be provided). You need to be a good...

  • Health Care Assistant

    3 weeks ago

    Royal Tunbridge Wells, United Kingdom CV-Library Full time

    Job description of Healthcare Assistant. Careland Healthcare is looking for carers to work in Care homes and hospitals in and around Tunbridge Wells, Kent. Ideal candidates would ordinarily have experience working as a Carer for at least 6 months, you should be passionate about caring for others (trainings will be provided). You need to be a good...

  • Health Care Assistant

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom Careland Healthcare Services Ltd Full time

    Job description of Healthcare Assistant.Careland Healthcare is looking for carers to work in Care homes and hospitals in and around Tunbridge Wells, Kent.Ideal candidates would ordinarily have experience working as a Carer for at least 6 months, you should be passionate about caring for others (trainings will be provided).You need to be a good communicator,...

  • Professional Care Service Manager

    1 month ago

    Tunbridge Wells, Kent, United Kingdom Cpl UK - Healthcare Full time

    **Cpl UK - Healthcare** is seeking a highly skilled and experienced Registered Manager to lead our domiciliary care team in the beautiful town of Tunbridge Wells, Kent.We are looking for a candidate who can help us grow and expand our services, ensuring the highest standards of care for our clients.The ideal candidate will have:A Level 5 qualification in...

  • Registered Manager

    4 weeks ago

    Tunbridge Wells, United Kingdom Cpl UK - Healthcare Full time

    Job Description REGISTERED CARE MANAGER We are recruiting a Registered Manager for a domiciliary care organisation in the beautiful town of Tunbridge Wells in Kent. We are looking for someone who will help the organisation grow on the Domiciliary front, and help them to expand into Supported Living over the next few months. The Candidate: Level 5...

  • Cpl UK

    1 month ago

    Tunbridge Wells, Kent, United Kingdom Cpl UK - Healthcare Full time

    Care Service Manager - Job DescriptionWe are seeking a highly skilled Care Service Manager to join our team at Cpl UK - Healthcare in a domiciliary care organisation in Kent. The ideal candidate will have a strong background in registered care management and be passionate about delivering exceptional care services.The Ideal CandidateLevel 5 qualification or...

  • Deputy Manager Children Residential

    1 week ago

    Royal Sutton Coldfield, United Kingdom Cpl UK - Healthcare Full time

    CPL Healthcare are looking to recruit a Children's Residential Deputy Manager for a therapeutic home. We are looking for Deputy Managers who can lead, support, and guide their staff team, while ensuring the company’s values are upheld. If you are passionate about working with young people and making a meaningful difference, we would love to hear from you....