Guest Services Coordinator
3 months ago
We are working with a leading global hospitality provider who require a Guest Services Executive due to company growth.
Responsibilities:
- Work with other Guest Services Executive to create, maintain, and deliver high end guest services
- Adopt the internal communication program used to create open liaison with guests
- Assist Account Managers with any general tasks (such as hotel searches and accommodation bookings)
- Resolve reported client and guest maintenance issues as required
- Identify areas for process improvement, develop and share ideas for all stakeholders and implement new ideas
- Send out accommodation extension requests and move out instructions
- Upload new property information (descriptions and photos) to the internal database upon request from the Account Managers
Experience & Qualifications:
- Excellent customer services skills with the ability to problem-solve
- Guest Services experience is preferred
- A positive and professional attitude with the ability to communicate clearly and concisely via both email and phone
- Ability to thrive in a fast-paced environment and ability to stay calm under pressure
- Excellent IT skills across MS suite including Word and Excel
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Guest Services Coordinator
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Guest Services Coordinator
1 month ago
Eastern England, United Kingdom Alchemy Global Talent Solutions Full timeWe are seeking a skilled Guest Services Coordinator to join our team at Alchemy Global Talent Solutions. Key Responsibilities:Collaborate with other Guest Services Coordinators to create and deliver exceptional guest experiencesDevelop and maintain effective internal communication programs to foster open liaison with guestsSupport Account Managers with...
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Guest Services Coordinator
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England,, UK, United Kingdom Alchemy Global Talent Solutions Full timeWe are working with a leading global hospitality provider who require a Guest Services Executive due to company growth. Responsibilities:Work with other Guest Services Executive to create, maintain, and deliver high end guest services Adopt the internal communication program used to create open liaison with guestsAssist Account Managers with any general...
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