Reservations Coordinator

4 hours ago


England, United Kingdom Ritz Recruitment Full time

I am recruiting for an upbeat and energetic Reservations Coordinator to join my client, a boutique management who supply student housing and short-let apartments. The role is 5 days a week in the office. They are a fast growing company and their overall goal is to deliver the best ‘home away from home’ experience for guests, to be yourself and feel at home without lengthy contracts and unreliable landlords This is a full-time on-site role for a Reservations Coordinator based at our head office in Borough. You will be responsible for managing reservations, communicating with customers and providing excellent customer service. They will also assist with sales and perform receptionist duties Other duties and responsibilities include: Assist guests with reservation inquiries, provide detailed information about our accommodations, and resolve any issues promptly and professionally. Work closely with other departments to optimise room inventory, maximise revenue, and ensure exceptional guest experiences. Coordinate with housekeeping, maintenance, and front desk teams to maintain high service standards. Generate and analyse reservation reports to identify trends, monitor performance metrics, and implement strategies for continuous improvement. Prioritise and respond to emails in a timely manner, ensuring a 24-hour turnaround time. Adhere to daily tasks outlined in the reservations checklist to maintain operational efficiency and guest satisfaction. Liaise with universities, students and third-party bookers for payment processing and booking confirmations. marketing strategies to enhance brand visibility and attract target audiences. Attend relevant networking events to build local connections, promote the companies’ offerings, and establish a strong industry presence. Liaise with universities, students and third-party bookers for payment processing and booking confirmations. This is a very busy role, and we would love to hear from you if you have what it takes. To be considered for this role you must possess: A minimum of 3 years of experience in a similar role within the hospitality industry. Proven experience in hotel reservations. Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively. Excellent organisational and time management abilities Proficiency in reservation systems and MS Office Suite; familiarity with CRM software is advantageous (Smoobu & Cloudbeds). Ability to work independently and collaboratively in a fast-paced environment. If you would like to apply and know more about the role and my client, please send our CV today



  • South East England, United Kingdom James & Partners Full time £42,000

    Job OpportunityAn exceptional and unique opportunity is available to join a leading independent property company as a Customer Service Manager. This role involves managing new build reserved plots from reservation through to completion, ensuring compliance and handling general enquiries.Key Responsibilities:Manage all reserved plots, coordinating showroom...


  • South East England, United Kingdom James & Partners Full time £42,000

    Job OpportunityAn exceptional and unique opportunity is available to join a leading independent property company as a Customer Service Manager. This role involves managing new build reserved plots from reservation through to completion, ensuring compliance and handling general enquiries.Key Responsibilities:Manage all reserved plots, coordinating showroom...


  • South East England, United Kingdom James & Partners Full time £42,000

    Job Title: Customer Care ManagerJob Summary:We are seeking a highly motivated and detail-oriented Customer Care Manager to join our team at James & Partners. As a key member of our property management team, you will be responsible for managing new build reserved plots from reservation through to completion.Key Responsibilities:Manage all reserved plots,...


  • South East England, United Kingdom James & Partners Full time £42,000

    Job Title: Customer Care ManagerJob Summary:We are seeking a highly motivated and detail-oriented Customer Care Manager to join our team at James & Partners. As a key member of our property management team, you will be responsible for managing new build reserved plots from reservation through to completion.Key Responsibilities:Manage all reserved plots,...

  • Event Coordinator

    2 weeks ago


    Eastern England, United Kingdom Xander Recruitment Group Limited Full time

    Event Manager OpportunityUnlock a rewarding career as an Event Manager with Xander Recruitment Group Limited!As an Event Manager, you will lead a team in delivering exceptional experiences for our clients, including large family celebrations, weddings, and corporate functions. Your expertise will ensure seamless execution and outstanding service.Working in a...

  • Event Coordinator

    2 weeks ago


    Eastern England, United Kingdom Xander Recruitment Group Limited Full time

    Event Manager OpportunityUnlock a rewarding career as an Event Manager with Xander Recruitment Group Limited!As an Event Manager, you will lead a team in delivering exceptional experiences for our clients, including large family celebrations, weddings, and corporate functions. Your expertise will ensure seamless execution and outstanding service.Working in a...


  • England,, UK, United Kingdom Chartered Management Institute Part time

    Location: Hybrid between home and our London or Corby officeReports to: Member Engagement ManagerWorking hours: Part-time, three days per week, to be agreed at interview stageSalary: £16,800 plus excellent benefitsClosing Date: 27th September 2024*Please note, this role is being offered as a 12-month fixed-term contract*About the role:In this role, you will...


  • England, United Kingdom Chartered Management Institute Full time

    Location: Hybrid between home and our London or Corby officeReports to: Member Engagement ManagerWorking hours: Part-time, three days per week, to be agreed at interview stageSalary: £16,800 plus excellent benefitsClosing Date: 27th September 2024Ensure all your application information is up to date and in order before applying for this opportunity.*Please...


  • England, United Kingdom Chartered Management Institute Full time €16,800

    Location: Hybrid between home and our London or Corby office Reports to: Member Engagement Manager Working hours: Part-time, three days per week, to be agreed at interview stage Salary: £16,800 plus excellent benefits Closing Date: 27th September 2024*Please note, this role is being offered as a 12-month fixed-term contract* About the role: In...


  • England, United Kingdom Chartered Management Institute Full time

    Location: Hybrid between home and our London or Corby officeReports to: Member Engagement ManagerWorking hours: Part-time, three days per week, to be agreed at interview stageSalary: £16,800 plus excellent benefitsClosing Date: 27th September 2024*Please note, this role is being offered as a 12-month fixed-term contract*About the role:In this role, you will...


  • England, United Kingdom Chartered Management Institute Full time

    Location: Hybrid between home and our London or Corby office Reports to: Member Engagement Manager Working hours: Part-time, three days per week, to be agreed at interview stage Salary: £16,800 plus excellent benefits Closing Date: 27th September 2024 *Please note, this role is being offered as a 12-month fixed-term contract* About the role: In this...


  • england, United Kingdom Chartered Management Institute Full time

    Location: Hybrid between home and our London or Corby office Reports to: Member Engagement Manager Working hours: Part-time, three days per week, to be agreed at interview stage Salary: £16,800 plus excellent benefits Closing Date: 27th September 2024 *Please note, this role is being offered as a 12-month fixed-term contract* About the role: In this...


  • England, United Kingdom Chartered Management Institute Full time

    Location: Hybrid between home and our London or Corby officeReports to: Member Engagement ManagerWorking hours: Part-time, three days per week, to be agreed at interview stageSalary: £16,800 plus excellent benefitsClosing Date: 27th September 2024*Please note, this role is being offered as a 12-month fixed-term contract*About the role:In this role, you will...


  • England, United Kingdom Chartered Management Institute Full time €16,800

    Location: Hybrid between home and our London or Corby office Reports to: Member Engagement Manager Working hours: Part-time, three days per week, to be agreed at interview stage Salary: £16,800 plus excellent benefits Closing Date: 27th September 2024*Please note, this role is being offered as a 12-month fixed-term contract* About the role: In...


  • England, United Kingdom Spencer Ogden Full time

    Role and Responsibilities # According to the company's EHS and quality compliance rules, develop and compile the team's QEHS control plan and annual plan, supervise the implementation, and be responsible for achieving QEHS results. # Undertake department indicators, decompose the indicators, develop management methods based on the indicators, and be...

  • Project Manager

    5 days ago


    England, United Kingdom Spencer Ogden Full time

    Role and ResponsibilitiesAccording to the company's EHS and quality compliance rules, develop and compile the team's QEHS control plan and annual plan, supervise the implementation, and be responsible for achieving QEHS results.Undertake department indicators, decompose the indicators, develop management methods based on the indicators, and be responsible...

  • Project Manager

    5 days ago


    England, United Kingdom Spencer Ogden Full time

    Role and Responsibilities According to the company's EHS and quality compliance rules, develop and compile the team's QEHS control plan and annual plan, supervise the implementation, and be responsible for achieving QEHS results. Undertake department indicators, decompose the indicators, develop management methods based on the indicators, and be responsible...

  • Project Manager

    5 days ago


    England, United Kingdom Spencer Ogden Full time

    Role and ResponsibilitiesAccording to the company's EHS and quality compliance rules, develop and compile the team's QEHS control plan and annual plan, supervise the implementation, and be responsible for achieving QEHS results.Undertake department indicators, decompose the indicators, develop management methods based on the indicators, and be responsible...


  • Eastern England, United Kingdom Chartered Management Institute Full time

    Location: Hybrid role between remote work and our office locations.Reports to: Member Engagement ManagerWorking hours: Part-time, three days per week, to be discussed during the interview.Salary: £16,800 plus excellent benefits.*This position is offered as a 12-month fixed-term contract.*About the Position:In this position, you will oversee the coordination...

  • Project Manager

    5 days ago


    England, United Kingdom Spencer Ogden Full time

    Role and Responsibilities According to the company's EHS and quality compliance rules, develop and compile the team's QEHS control plan and annual plan, supervise the implementation, and be responsible for achieving QEHS results. Undertake department indicators, decompose the indicators, develop management methods based on the indicators, and be...