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Customer Service Manager
2 months ago
Job Opportunity
An exceptional and unique opportunity is available to join a leading independent property company as a Customer Service Manager. This role involves managing new build reserved plots from reservation through to completion, ensuring compliance and handling general enquiries.
Key Responsibilities:
- Manage all reserved plots, coordinating showroom viewings and ensuring compliance.
- Handle general enquiries, manage administration, and coordinate maintenance with contractors.
- Perform daily tasks while maintaining effective communication both internally and with external parties.
Requirements:
- At least 2 years' industry experience in a similar role, fast-track progression opportunities.
- Proven track record of being highly organised and possessing excellent communication skills.
- Talent for managing expectations, a strong passion for property, and a commitment to delivering exceptional service.
About the Role:
This position is ideal for an experienced property professional with a proven track record of delivering exceptional customer service. The ideal candidate will have a strong passion for property and a commitment to delivering exceptional service.
What We Offer:
- 28 days holiday including bank holidays.
- Strong estate agency brand with opportunities for rapid progression.
