Customer Service Professional

1 week ago


South East, United Kingdom The Progress Group Full time

Customer Account Manager Role

We are seeking a skilled Customer Account Manager to join our team at The Progress Group.

About the Role:

As a Customer Account Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their needs, and delivering exceptional customer service.

Key Responsibilities:

  1. Develop and implement customer account plans to drive business growth and customer satisfaction.
  2. Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.
  3. Provide regular updates and insights to stakeholders on customer engagement and account performance.

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

Requirements:

Proven experience in customer-facing roles, excellent communication and interpersonal skills, and a strong understanding of customer service principles.



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