Customer Service Professional
1 week ago
Customer Account Manager Role
We are seeking a skilled Customer Account Manager to join our team at The Progress Group.
About the Role:
As a Customer Account Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their needs, and delivering exceptional customer service.
Key Responsibilities:
- Develop and implement customer account plans to drive business growth and customer satisfaction.
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.
- Provide regular updates and insights to stakeholders on customer engagement and account performance.
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
Requirements:
Proven experience in customer-facing roles, excellent communication and interpersonal skills, and a strong understanding of customer service principles.
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