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Referral and Information Coordinator

1 month ago

England, United Kingdom 4Recruitment Services Full time

Referral and Information Coordinator - Children Social Care Rochdale 6 months initially Monday to Friday, 37 hrs/week – Office based The Early Help and Safeguarding Hub (EHASH) is the front door team of Rochdale’s Early Help Support and Children’s Social Care. All referrals that require a more complex early help support or have a safeguarding concern will enter through the ‘front door’ of EHASH. First point of contact for professionals and/ or public who want to seek advice and support from EHASH Review and process early help and safeguarding enquiries and referrals and work to identify the most appropriate level of support needed Make an assessment of their needs and determining how those needs might best be met and advising the enquirer accordingly Determine whether an enquirer should be referred for specialist assessment and making appropriate arrangements for this service to be provided Provide direct advice linked to support and counselling service to enable families to stay together wherever possible Support social workers in undertaking the most suitable method of intervention, having due regard to the resources available and to plan, implement and evaluate action taken Liaise and negotiate with other sections of the Service and other colleagues in other statutory and voluntary agencies in pursuit of effective service provision Creating contacts and ensuring all information is recorded on contacts as directed by the Team Manager and the gathering of information ensuring history, relationship etc. are accurate to allow clear and accurate decision making and triage to take place on all contacts Gathering information for different meetings such as High Risk Domestic Abuse meetings, children missing from home, Encompass referrals to name a few Requirements Understanding the role of Social Services and other agencies in the provision of care services Experience in providing assessment and information to the public Experience liaising with statutory and voluntary agencies Ability to maintain accurate records of work Excellent written and verbal communication skills Recruitment is done in line with safe recruitment practices. 4Recruitment Services in an equal opportunities employer. Please email all CVs to Sammy Davis or call (phone number removed) mobile (phone number removed)