Current jobs related to Help Desk Coordinator - Halesowen - 5G Recruitment Ltd


  • Halesowen, Dudley, United Kingdom Feldon Practice Full time

    About Our Job OpportunityWe are seeking an experienced medical receptionist to work 30 hours per week in our busy GP practice in Halesowen. As a key member of our front desk team, you will be responsible for providing excellent administrative and customer service to our patients.Main ResponsibilitiesProvide administrative support to the practice teamDeal...


  • Halesowen, Dudley, United Kingdom 5G Recruitment Full time

    Job Title: IT Service Desk Team Leader - Co-ordinatorJob Summary: We are seeking an experienced Service Co-ordinator to join our busy team on behalf of our client, an established Facilities Management company based in the Midlands with works carried out nationwide.Key Responsibilities:* Managing the allocation of reactive and planned work on bespoke service...


  • Halesowen, United Kingdom RSD Recruitment LTD Full time

    **Service Desk Co-ordiantor** **Halesowen** **Competitive Salary** Responsible for monitoring the performance of high-profile projects across the country, you will act as a first point of contact for our clients out of hours, ensuring their requirements are dealt with in a professional and timely manner. **Responsibilities** - Monitoring temporary power...

  • Service Coordinator

    5 months ago


    Halesowen, United Kingdom RSD Recruitment LTD Full time

    Based - Halesowen, West Midlands Are you looking for a new challenge and have a passion for customer service? We are looking for talented individuals to join our brand-new Out of Hours Service Desk. **Role & Responsibilities** **Duties** - Monitoring temporary power equipment via Remote Fleet Monitoring technology. - Taking incoming calls and assisting...


  • Halesowen, West Midlands, United Kingdom 5G Recruitment Full time

    Helpdesk Coordinator - Halesowen We are recruiting for an experienced Service Co-ordinator to join a busy team on behalf of our client an established Facilities Management company based in the Midlands with works carried out nationwide, specialising in Hard FM, completing reactive and planned works across a number of retail and commercial sites. Service...


  • Halesowen, Dudley, United Kingdom The VPS Group Full time

    Role: Outsourced Solutions CoordinatorLocation: HalesowenWho are we?VPS UK offers property inspections, vacant property alarms, and highway safety systems for property owners and managers. Our innovative solutions and solid reputation set us apart. We employ professionals across the UK in roles such as security installation, inspections, maintenance,...


  • Halesowen, Dudley, United Kingdom Taylor Rose Full time

    Unlock Your Potential as a Conveyancing ConsultantTaylor Rose is a top 60 law firm with a national presence, offering a unique opportunity for legal professionals to work on a consultancy, fee-sharing basis.We are seeking experienced Solicitors, FCILEx, or Licensed Conveyancers with expertise in residential or commercial property to join our consultancy...


  • Halesowen, United Kingdom The VPS Group Full time

    Role: Outsourced Solutions Coordinator Location: Halesowen Who are we? VPS UK offers property inspections, vacant property alarms, and highway safety systems for property owners and managers. Our innovative solutions and solid reputation sets us apart. We employ professionals across the UK in roles such as security installation, inspections,...


  • Halesowen, Dudley, United Kingdom Headstock Group Full time £20,000 - £25,000

    Purchasing AdministratorHeadstock Group is seeking a talented Purchasing Administrator to help develop its Purchasing and Production teams. Working in a fast-paced office environment, the role provides an excellent opportunity to work on a broad range of tasks with some of the world's leading musical equipment brands.Key Responsibilities: Liaison with...


  • Halesowen, United Kingdom Blue Chip Recruiting Full time

    Do you have 360 recruitment experience and want to join a growing company that encourages career progression? Are you seeking a good work/life balance? Are you ready for the next step in your career? Do you want rewarding for your hard work and to be able to earn up to £3,000 commission per month? Then this is the perfect role for you **About my...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Job SummaryWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at beBee Professionals in Halesowen. As a key member of our staff, you will play a vital role in supporting students with special educational needs, helping them overcome learning barriers and achieve their full potential.Key ResponsibilitiesCollaborate with...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Job SummaryWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at beBee Professionals in Halesowen. As a key member of our staff, you will play a vital role in supporting students with special educational needs, helping them overcome learning barriers and achieve their full potential.Key ResponsibilitiesCollaborate with...


  • Halesowen, Dudley, United Kingdom RSK Group Full time

    RSK Group is seeking a skilled Geo-Environmental Engineer to join their team in Halesowen. This is a full-time, permanent position.The Geosciences team provides consultancy and design services to a range of external clients, including engineers, house-builders, oil companies, and local authorities. RSK prides itself on providing its staff with a rewarding...


  • Halesowen, Dudley, United Kingdom Headstock Group Full time

    Job DescriptionPurchasing Administrator - Full-Time PositionHeadstock Group is seeking a talented Purchasing Administrator to help develop its Purchasing and Production teams. Working in a fast-paced office environment, the role provides an excellent opportunity to work on a broad range of tasks with some of the world's leading musical equipment...


  • Halesowen, Dudley, United Kingdom RSK Group Full time

    Geo-Environmental Engineer RoleRSK Group is seeking a skilled Geo-Environmental Engineer to join their team. This is a full-time, permanent position based in Halesowen.The Geosciences team provides consultancy and design services to a range of external clients, including engineers, house-builders, oil companies, and local authorities. RSK prides itself on...


  • Halesowen, Dudley, United Kingdom RSK Group Full time

    Geo-Environmental Engineer RoleWe are seeking an experienced Geo-Environmental Engineer to join our team at RSK Group. This is a full-time, permanent position based in Halesowen.The Geosciences team provides consultancy and design services to a range of external clients, including engineers, house-builders, oil companies, and local authorities. RSK prides...


  • Halesowen, United Kingdom RSK Group Full time

    Travis Baker an RSK Group companu are recruiting for a Geo-Environmental Engineer to join the team based in Halesowen. This is a full-time, permanent position.The Geosciences team provides consultancy and design services to a range of external clients including engineers, house-builders, oil companies and local authorities. RSK prides itself on...

  • Generic It

    5 months ago


    Halesowen, United Kingdom Sandvik Full time

    Sandvik IT Services UK is an entity within the Sandvik family of companies working in a multifunctional environment across Sandvik UK entities and global services. We are looking for you to join us as an IT Services Coordinator to work within our IT team as part of a dedicated IT support function for our business’. Whilst a significant amount of time will...


  • Halesowen, Dudley, United Kingdom Language Empire Full time

    Job Title: Freelance Interpreter and TranslatorWe are seeking a skilled and experienced freelance interpreter and translator to join our team at Language Empire. As a freelance interpreter and translator, you will work with various clients across the UK, providing high-quality interpreting and translation services in a range of settings.About the Role:This...


  • Halesowen, United Kingdom HERMEQ Full time

    HERMEQ is Europe’s premier manufacturer, distributor & installer of non-mechanical plant & site safety equipment. Founded in 2016, HERMEQ is one of Europe's fastest growing private companies. Combining industry expertise & technology with an integrated supply chain, HERMEQ has rapidly become a core supply partner to some of the largest construction...

Help Desk Coordinator

3 months ago


Halesowen, United Kingdom 5G Recruitment Ltd Full time

Helpdesk Coordinator

Halesowen

Full-time

£24k - £28k


We are recruiting for an experienced Service Co-ordinator to join a busy team on behalf of our client an established Facilities Management company based in the Midlands with works carried out nationwide, specialising in Hard FM, completing reactive and planned works across a number of retail and commercial sites.

Service Coordinating/Facilities Management experience is not essential – general administration background is necessary.


Responsibilities:

  • Allocating work to engineers in response to reactive and planned maintenance.
  • Managing the allocation of reactive and planned work on bespoke service software, ensuring this is done in a timely manner and service level agreements are met.
  • Ensuring time on site for reactive, quoted and planned maintenance works are within contract budgets/spend limits.
  • Job by job communication and tracking of engineering workforce to ensure operation systems are accurate and up to date within real time.
  • Ensuring job statuses are up to date and providing on demand reports.
  • Ensuring client issued spreadsheets are up to date and issued in set timescales.
  • Be a key point of contact for clients and engineers.
  • Ensure clients are kept informed in advance of planned preventative maintenance and reactive visits.
  • Producing estimates and quotations for customers and clients.
  • Collating, reviewing, filing, and issuing all Engineer and Subcontractor paperwork.
  • Purchasing, ensuring internal policy is adhered to.
  • Stock and van stock monitoring and control
  • Weekly/monthly reporting to Team Leader


Candidate Specification:

  • Previous administration experience
  • Technical knowledge
  • Excellent communicator
  • Ability to prioritise
  • IT Literate in Microsoft
  • High level of accuracy and attention to detail


Additional:

  • Estimating and preparing quotes within a Facilities Management environment is highly advantageous
  • Assisting with Supplier invoice query resolution in line with internal deadlines
  • Planning and scheduling Engineer vehicle repairs and servicing
  • Any other tasks as reasonably requested by Team Leader