Coordinator - IT Service Desk Team Leader

4 weeks ago


Halesowen West Midlands, United Kingdom 5G Recruitment Full time

Helpdesk Coordinator - Halesowen

We are recruiting for an experienced Service Co-ordinator to join a busy team on behalf of our client an established Facilities Management company based in the Midlands with works carried out nationwide, specialising in Hard FM, completing reactive and planned works across a number of retail and commercial sites.

Service Coordinating/Facilities Management experience is not essential - general administration background is necessary.

Managing the allocation of reactive and planned work on bespoke service software, ensuring this is done in a timely manner and service level agreements are met.

* Ensuring time on site for reactive, quoted and planned maintenance works are within contract budgets/spend limits.

* Collating, reviewing, filing, and issuing all Engineer and Subcontractor paperwork.

* Purchasing, ensuring internal policy is adhered to.

* Stock and van stock monitoring and control

* Planning and scheduling Engineer vehicle repairs and servicing

* IT Literate in Microsoft

* Estimating and preparing quotes within a Facilities Management environment is highly advantageous



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