Learning Specialist

3 weeks ago

London Area, United Kingdom Greenberg Traurig, LLP Full time

Position Summary:

As part of the Professional Development team, the Learning Specialist will design and facilitate learning programs on a variety of topics offered to GT attorneys and staff. L&D Specialists collaborate with instructional designers, subject matter experts, stakeholders and project teams to create, design, and develop job aides, quick reference cards, guides and other resources used when facilitating instructor-led programs and blended learning curricula. This role will be responsible for a majority of the non-US offices, however, there are opportunities work on enterprise projects and training initiatives. There will be a requirement to travel to European offices if based.


Duties & Responsibilities:

Builds relationships with various stakeholders in the non-US offices to understand their business objectives and align training efforts

Partners with regional human resource professionals, business directors or operational department heads to conduct performance and needs analysis to recommend and implement appropriate learning interventions to address skill gaps and provide feedback to management

Serves as training lead where project management skills will be required to coordinate efforts and resources within the Learning and Development team as part of a larger project team

Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation

Designs and develops world-class engaging programs and curricula; define objectives, outline course content and exercises, develop content, assessments and supporting materials for learning efforts

Teams up with software rollout teams by participating in pilot orientation sessions, conducting testing and reporting results, soliciting feedback from pilot users, and compiling statistics of overall pilot results

Facilitates learning programs for attorneys and staff on the firm’s core applications. Training delivery formats include live classroom, virtual training, and one-on-one instruction

Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms

Generates class rosters, reports, and updates attendance in GT’s Learning Management System

Provides metrics on learning programs as requested

Stays up to date with industry and field current trends

Performs other job-related duties as required


Skills & Competencies:

Proven proficiency in designing and facilitating training programs in classroom and virtual environments

Must be proficient in the application of instructional design, curriculum design, and adult-learning principles

Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications

Excellent verbal, written and interpersonal communication skills in the English language

A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently

Strong project management skills


Qualifications & Prior Experience:

Bachelor's Degree or equivalent experience in Education or related field preferred

Certified Professional in Learning and Performance a plus

Significant experience in an education and training environment, preferably in a professional services organization; prior legal industry experience a plus

Experience with soft skill and leadership training

Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar large document management system, and BigHand Hyperstyles or similar document production tools

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