Service Desk Specialist(MSE Domin)

3 weeks ago


London Area, United Kingdom BURGEON IT SERVICES Full time

Job Title: Service Desk Specialist

Job Location: London

Job Type: Contract


Job Description:

• Supporting the L1/L2 Service Desk

• Incident, standard change & problem handling on L3 level.

• Prepare, and execute non-standard changes requested by the customer (creating run books, joining CAB’s and executing the changes).

• Execute Production plan activities such as (solving vulnerabilities found by vulnerability management, executing, or supervising Monthly patch cycles).

• Execute Manage LCM within their scope (new releases of software/firmware/patches


Mandatory Skill

  • MES

Desired/Secondary skills

  • L3 Support , DB Migration , Infrastructure Support


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