Service Desk Specialist(MSE Domin)
3 weeks ago
Job Title: Service Desk Specialist
Job Location: London
Job Type: Contract
Job Description:
• Supporting the L1/L2 Service Desk
• Incident, standard change & problem handling on L3 level.
• Prepare, and execute non-standard changes requested by the customer (creating run books, joining CAB’s and executing the changes).
• Execute Production plan activities such as (solving vulnerabilities found by vulnerability management, executing, or supervising Monthly patch cycles).
• Execute Manage LCM within their scope (new releases of software/firmware/patches
Mandatory Skill
- MES
Desired/Secondary skills
- L3 Support , DB Migration , Infrastructure Support
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