Small Works Fire Engineer
3 weeks ago
Think you know Chubb? We might just surprise you Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
SALARY: Opportunity to earn in excess of £60,000 (Includes base, OTE, and OT)
- ZERO On Calls
- 25 days holiday, plus bank holidays
- Company Vehicle – option for private use
- Stable, long-term role with a leading F&S business
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety discounts
- Childcare Vouchers
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What You’ll be Doing as a Small Works Fire Engineer
As a Small Works Fire Engineer, you will work closely with the service Operations Manager and wider branch network to complete 4–8-hour work orders and generate extra revenue into the business.
- Partner with recommendation team and engineers to drive opportunities.
- Work with the commercial seller and Key Account Managers (KAM’s) for leads not suitable for install.
- Responsible for the quotes for all small works that come via the recommendation team, commercials, KAM’s or other outlets such as the enquiries via the office admin.
- Provide excellent customer care (from understanding needs to keeping contact with ETA’s, timescales, etc.) Manage each order (including stock orders) throughout the process of quotation and right through to the signing off the works.
- Follow up on recommendations and quotes, ensuring the customer understands the reasoning and positive impact our upgrades will have.
- Look for upsell opportunities, I.E if we are upgrading signalling then is there potential for a panel upgrade?
WORKING HOURS:
- 37.5 Hours per week
What We Would Like You to Bring
- Experienced Fire Engineer with a deep knowledge of Fire Alarm Systems
- Ability to lift and climb ladders – it would be an advantage if you had an IPAF 3a & b cherry picker license
- Always deliver excellent Customer Service
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