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Customer Service Assistant

3 months ago

Newcastle Upon Tyne, United Kingdom Swipe Say Easy Full time

Looking to kick-start your career in customer service? We are currently seeking a Customer Service Assistant to join our team


As a Customer Service Assistant, you will be at the forefront of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism.


Responsibilities:

  • Identify opportunities for upselling or cross-selling products or services
  • Follow company policies and procedures to ensure high-quality customer service


Qualifications

  • High school diploma or equivalent (college education preferred but not required).
  • Excellent verbal and written communication skills, with a friendly and professional phone presence.
  • Quick learner, able to adapt to new processes and procedures.
  • Basic computer skills and familiarity with customer service software (previous experience is a plus).
  • Strong interpersonal skills and a genuine desire to assist and engage with customers.


Join our team and become a vital part of our customer service department Apply now to become a Customer Service Assistant and contribute to creating positive experiences for our customers.