Customer Service Assistant

5 months ago


Newcastle upon Tyne, United Kingdom Glass Promotions Full time

Customer Service Assistant at Glass promotions

Are you looking for a new role in which to put your people skills to great use?

Do you feel you would thrive within a supportive team in the workplace?

We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable nature

**Responsibilities**:

- Setting up events for our clients to assist in the brand awareness campaigns.
- Gather information from customers.
- Follow up with customers to address their needs.
- Distribute incoming offerings from our client to appropriate customers or co-workers.
- Present confidently the benefits of products and services to customers.
- Work as part of a team to ensure all events are a success.
- Adhere to client guidelines.
- Represent our clients in a professional manner at all times.

**Sounds like a role you'd thrive in?**

**Salary**: From £22,500.00 per year

**Benefits**:

- Company events
- Company pension
- Health & well-being programme
- Referral programme

Schedule:

- Monday to Friday
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Quarterly bonus
- Provide top-notch customer service to our customers

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£24,325.70 per year

**Benefits**:

- Company events
- On-site parking
- Profit sharing
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Right to work in the UK (required)

Work Location: In person



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