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Performance and Compliance Coordinator

2 months ago

Corsham, United Kingdom Mitie Full time

Job Purpose:

Are you a detail-oriented professional with a passion for compliance and data management? Mitie is looking for a proactive and driven individual to join our team at the MOD Corsham site. In this dynamic role, you'll be at the heart of ensuring our services meet the highest standards of quality and compliance. You'll work closely with management systems to analyse data, drive best practices, and communicate performance insights that inspire improvement. If you have strong communication skills, a knack for problem-solving, and the ability to thrive under pressure, this is the perfect opportunity to advance your career while making a tangible impact. Join us and be a part of a team that values excellence, collaboration, and professional growth


Your Responsibilities:

Advises on reporting of non-compliance and supports investigations and rectifications to ensure issues are resolved with a preventative measure for the future.

Runs and creates reports using Software packages on site, for example Maximo to communicate effectively to all management teams.

Recognises trends in the data to drive best practice. Coordinates the monthly report submitted to the client.

Attends meetings with the team to ensure performance is communicated and improvement plans are created by the team.

Ensures services are provided to the required standards required by contract and addresses areas of concern.

Analyses data in reports and filters before distributing to the client & internal teams.

Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams.

Develops relationships with clients, stakeholders, employees and other colleagues, effectively promoting a positive and collaborative working environment.

Brings to life the Mitie values on a daily basis ensuring they & their teams demonstrate the exceptional everyday.

Conducts regular internal and joint auditing with the customer to satisfy contractual outputs.

Works under the direction of the contract Compliance Manager, taking a proactive approach to remediate compliance discrepancies


What we are looking for:

Has a strong standard of both literacy and numeracy skills

They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology

Has developed excellent written, verbal communication and negotiation skills to support them in their role.

Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.

Understands the organisations goals & objectives and can bring these to life in theirs/their teams daily activities.

Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles

Communication skills and customer focus are an essential requirement for the role

Demonstrates forward thinking/planning, with a positive 'can do' attitude and can flex their style to meet the needs of the business.

Can effectively plan and manage own workloads, however understands when to ask for support when needed.

The ability to be calm and composed under pressure, with good decision-making skills

Strong financial acumen with the ability to manage costs and ensure budgets are met

Represents Mitie and the client always in a professional, courteous and confident manner

A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.