Second Line Support

Act as escalation point for the First Line Support team Mentoring First line Support team, giving training and developing documentation / processes for first line to follow. Provide support to all users by phone, email and face-to-face, using your knowledge and initiative to troubleshoot and solve issues, or escalate them within the IT department where...

**Job Description**: Are you an engaging individual with a naturally vibrant personality? If so, we have the perfect role waiting for you! Join our team and let your infectious energy shine as a 2nd Line Support Specialist in this exciting fully remote opportunity. As a 2nd Line Support Specialist, you will be an integral part of our technical support team,...

Our client is seeking a bridging / second charge expert to lead their newly formed function / profit centre and meet strategic firm objectives. Having recently secured £100mln credit line (with another £100m earmarked for 2025), the brand are in exponential growth mode and looking to double their headcount within the next 12 months. Your role will include...

Post Title: Second in EnglishSalary/Grade: This is an MPS TLR 2CContract Type: Permanent Contract Start Date: September startJohn Henry Newman Catholic College is seeking an enthusiastic and inspirational leader to join the English Department. The successful candidate will be an effective classroom practitioner, with excellent interpersonal skills, who will...

Salary range MPR/UPR TLR: 2b Closing Date 7 December 2023, 9:00am Occupation Education - teaching Full / Part time Full time Contract Type Permanent Enhanced DBS Check Required Yes Job Information Tile Cross Academy Gressel Lane Birmingham B33 9UF Telephone number: 0121 566 6400 Required 8 April 2024 (after easter) or sooner. Can you...

Our Academy Trust currently consists of two independent schools, six selective, and five non selective academies. Our recent expansion into a wider diversity of local communities is enabling us to accelerate our strategies for improving the life chances of young people in Birmingham, whatever their background. The King Edward VI Academy Trust Birmingham...

A First Line Support Analyst is required by a global events company in order to support daily operations and assist end users across the country. As First Line Support Analyst your role will include, but will not be limited to providing support across Azure AD, troubleshooting and ensuring excellent customer service all times. Essential requirements of the...

2nd Line Wan Engineer 4 on 4 off including nights Package to £35,000 Birmingham location - onsite Sanderson Government and Defence are working with a large contractor/consultancy looking for multiple individuals to join their WAN Engineering teams, on a 9-5 or 24/7 basis. This would suit someone looking to move up the chain from a 1st/2nd line role or a...

**Job**:Cluster ICT Support Technician **Organisation**: Multi-Academy Trust (Education) **Locations**:The West Midlands or Staffordshire **Annual Salary**: £20,720 - £22,876 for 1st Line or £22,876 - £25,257 for 2nd Line (dependent on qualifications and experience) **Start date**: As soon as possible **Contract**:Permanent, full-time, 52 weeks or...

2nd Line Wan Engineer 4 on 4 off including nights Package to £35,000 Birmingham location - onsite Sanderson Government and Defence are working with a large contractor/consultancy looking for multiple individuals to join their WAN Engineering teams, on a 9-5 or 24/7 basis. This would suit someone looking to move up the chain from a 1st/2nd line role or a...

As a 2nd Line CloudOps Engineer, you will be responsible for providing technical support and maintenance for the organization's cloud infrastructure and services. Your role will involve working closely with other technical teams to ensure the availability, performance, and security of the cloud environment. Provide 2nd line technical support for the...

Role: IT 2nd Line Engineer Helping other businesses succeed, through efficient and smarter ways of work is the main focus; This MSP focus on helping businesses succeed through technology consultancy, remote working solutions and IT Support to a varied range of clients, both local to the west midlands, as well as across the UK. With an innovative...

**1st Line PKI Engineer** **6 month rolling contract** **Based fully on site** **Brief Overview of role / project**: Are you dynamic, self-motivated, and a team player with a customer-focused mind-set? Can you understand a variety of network designs and topologies, to enable the delivery of PKI CA Certificate Management? Do you want to make a difference...

Huge opportunity to join an International business on their busy UK Service Desk. You'll join providing 1st/2nd Line Support to internal and external users. What's in it for you?£25,000 base salary Work FULLY REMOTE (Must be based in the UK)Huge progression path (vacancy is due to their rapid growth) What do you need? Active Directory Office 365Windows...

We are looking to recruit someone for a Workshop Control Support role in Birmingham. This is a full-time, permanent position. **Main Duties and Responsibilities** - Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms. - Identifying parts using...

Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project...

Job Description1st/2nd Line Application Support Engineer - SQL£40k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with all 1st/2nd line Application queries. This role will offer scope to...

1st/2nd Line Application Support Engineer - SQL£45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with all 1st/2nd line Application queries.This role will offer scope to be fully...

Are you: •            Committed to inspiring and motivating students?•            A team player and strong communicator?•            Enthusiastic and optimistic in wanting the very best for each student?•            Dedicated to your own professional development and growth? We are seeking a...

Can you envisage yourself working with South West’s leading managed service provider? · How about a company that puts people before technology and allows you to shape your own work environment? · If you have the passion, motivation and dedication to provide first-class customer service, you may be what we’re looking for. As a 1st Line Service...