End User Support Specialist
2 weeks ago
HAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team.
Responsibilities:
- Provide exceptional remote end-user and systems support.
- Manage cases and queues using ServiceNow.
- Communicate professionally with clients regarding their support needs.
- Quickly resolve cases or escalate to appropriate teams.
- Take ownership of cases and ensure client-confirmed resolutions.
- Identify opportunities for task automation to improve efficiency.
- Document support solutions and client environments.
- Participate in assigned projects.
Requirements:
- Minimum 2 years of experience in end-user support.
- Proficient in desktop and laptop hardware troubleshooting.
- Strong expertise in Windows 10 and Microsoft Office support.
- Basic server administration skills, particularly in Active Directory.
- Dedicated to delivering outstanding client experiences.
- Excellent written and verbal communication skills.
- Adaptable in a fast-changing technology environment.
- Effective troubleshooting and problem-solving abilities.
- Collaborative team player with composure under pressure
- Experience with Apple/Mac systems preferred.
- Familiarity with ServiceNow and cloud platforms like Microsoft Azure and Intune.
For more information, please contact Alice Armstrong at Hayward Hawk.
-
End User Support Specialist
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Quickly resolve...
-
End User Support Specialist
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Quickly resolve...
-
End User Support Specialist
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team.Apply below after reading through all the details and supporting information regarding this job opportunity.Responsibilities:Provide exceptional remote end-user and systems support.Manage cases and queues using...
-
End User Support Specialist
2 days ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team.Apply below after reading through all the details and supporting information regarding this job opportunity.Responsibilities:Provide exceptional remote end-user and systems support.Manage cases and queues using...
-
End User Support Specialist
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an IT Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Quickly resolve cases or...
-
End User Support Specialist
1 day ago
Belfast, United Kingdom Hayward Hawk Full timeJob Description HAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. ...
-
End User Support Specialist
1 week ago
Belfast, United Kingdom Hayward Hawk Full timeJob DescriptionHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team.Responsibilities:Provide exceptional remote end-user and systems support.Manage cases and queues using ServiceNow.Communicate professionally with clients regarding their support needs.Quickly resolve...
-
End User Support Specialist
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Quickly resolve cases or...
-
End User Support Specialist
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team.Responsibilities:Provide exceptional remote end-user and systems support.Manage cases and queues using ServiceNow.Communicate professionally with clients regarding their support needs.Quickly resolve cases or...
-
Specialist Support Officer
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Document support solutions and...
-
Specialist Support Officer
1 day ago
Belfast, United Kingdom Hayward Hawk Full timeJob Description HAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Document support...
-
Specialist Support Officer
2 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Document support solutions and...
-
Triage Support Specialist
1 month ago
Belfast, United Kingdom Queens Quarter Housing Full time**Role: Triage Support Specialist - Homeless Service Users Support** **Hours**:40 hours per week (5 days x 8 hours) on a rotational shift basis covering days, nights and weekends on any day Monday to Sunday. **Salary**:£33 - 35,000 per annum. **Job Ref: 06/TSS1/02.24** **Who Are We?** Queens Quarter Housing Limited is a provider of accommodation and...
-
IT Support Specialist
1 week ago
Belfast, United Kingdom Lightspeed Full timeIT Support Specialist - Level 1 (EMEA) Purpose of the role The IT Support Specialist Level 1 provides foundational technical support to end-users within the organization. They are responsible for resolving basic hardware and software issues, troubleshooting common IT problems, and assisting users with routine tasks. This role requires strong...
-
HRIS Specialist
3 weeks ago
Belfast, United Kingdom VANRATH Full timeJob Title: HR Specialist (HRIS) Location: Belfast (Hybrid) Duration: Full Time / Permanent Salary: Competitive Rate About your next employer VANRATH are delighted to be working with our client in the professional services industry to recruit for a HRIS Specialist. There is a great workplace benefits package on offer with comprehensive private health cover,...
-
IT Support Engineer
2 weeks ago
Belfast, United Kingdom Reed Specialist Recruitment Full timeBusiness Analyst – 12 month contract: Belfast REED Technology Belfast are delighted to be recruiting for a Business Analyst on behalf of our client, a high profile public sector body within Northern Ireland. The successful candidate will assist in the planning, design and implementation of business applications, including Business Intelligence systems. ...
-
HR Back-end Systems
4 weeks ago
Belfast, United Kingdom VANRATH Full timeVANRATH are assisting with the recruitment of a **HR Back-end People Systems - SuccessFactors** for a leading global law firm. This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a Global organisation that places immense value on their staff. This firm has a fantastic reputation for...
-
Senior Front End/UX AI Developer
1 week ago
Belfast, United Kingdom Frontier Full timeJoin our innovative team at Frontier Academy, where we lead the sales industry through AI-driven technologies. As a Senior Front End/UX AI Developer, you will oversee the development of user interfaces that are not only intuitive but also integrated seamlessly with our AI platform to enhance professional coaching and insights.Description: In this role, you...
-
Pensions Specialist
1 month ago
Belfast, United Kingdom Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full timeThe People Systems Specialist will be an expert in SuccessFactors and play a key part in the maintenance and ongoing support of the HRIS. Additionally, play a critical role in the optimization of the implemented modules (Employee Central, Benefits, Compensation). To provide support in business analytics, system reporting, compliance, data integrity,...
-
IT Support Analyst
1 month ago
Belfast, United Kingdom H&R Talent Full timeA prestigious Financial Services company located in Belfast is currently seeking for an IT Support Analyst to be part of their growing team that will be responsible for providing 1st line support to users across the company in both office and remote work setups. This role will be directly reporting to the IT lead in making certain that the end user...