Specialist Support Officer
2 weeks ago
Job Description HAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team.
Provide exceptional remote end-user and systems support.
Manage cases and queues using ServiceNow.
Communicate professionally with clients regarding their support needs.
Document support solutions and client environments.
Participate in assigned projects.
Minimum 2 years of experience in end-user support.
Strong expertise in Windows 10 and Microsoft Office support.
Basic server administration skills, particularly in Active Directory.
Familiarity with ServiceNow and cloud platforms like Microsoft Azure and Intune.
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Specialist Support Officer
4 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Document support solutions and...
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Specialist Support Officer
4 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Document support solutions and...
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Infrastructure Specialist Support Officer
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Business Support Officer
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End User Support Specialist
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Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an IT Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Quickly resolve cases or...
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End User Support Specialist
4 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeHAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support needs. Quickly resolve...