Business Consultant

2 months ago

Great Malvern, United Kingdom Mastek Full time

JOB Description

As a Business Consultant, you’ll implement an ERP software at our customers, not one of those standard packages like SAP, Microsoft Dynamics, and others. But our own developed ERP package ‘Miles’, which means that you’ll be able to shape, change and improve the product.

‘Miles’ is an ERP software for automotive finance, leasing, fleet, and mobility management. It’s an end-to-end solution encompassing front-, mid- and back-office functions that can be extensively customized to the customers’ needs through configuration.

Our customers are leasing and financing companies from the automotive industry.

You’ll participate in the implementation process from A to Z, with a focus on maintaining close contact with your customer. As a Business Consultant you’re an advisor to the customer when it comes to best practices, process improvement, and finding solutions.

You will be part of a dynamic multidisciplinary unit, responsible for the full range of services towards our customers in Germany. This includes implementation projects, customer & core software enhancements, post-go-live support and account management.

Your role will encompass supporting our existing customers in their use of our software and implementing our system for new customers.

This means you will:

· Participate in the requirements gathering workshops.

· Analyze the requirements and the impact of these requirements.

· Design solutions based on the requirements both functional and technical.

· Negotiate with customers when they have special requests and think about the product consistency and the product strategy when validating solutions.

· Configure the functional solution and/or manage the configuration.

You’ll be part of a multidisciplinary project team. Every team in Sofico works in an agile way, including scrum and daily stand-ups. You can count on your colleagues for support in some of the more technical aspects, like data migration, testing and of course, development.

Your interests and skills

1. Communication skills are key, both towards customers and people within your team. You also have no problem moderating workshops or presenting solutions or finished modules to the customer.

2. Because of your analytical mindset, you have no problems translating business requirements into system needs & thinking about solutions.

3. Besides that, you are interested in understanding and documenting different business processes.

What else is expected:

You have experience working in a business consulting or analyst role.

You have the ability to quickly absorb and understand the customer’s business, think creatively, and come up with innovative solutions to business problems.

Several years’ experience with ERP implementations.

Being fluent in English, as we are an international company.

Leasing or mobility knowledge/interest is a plus, we can also get you up to date with the extensive onboarding process

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