Service Coordinator

1 month ago

London Area, United Kingdom Allegis Global Solutions Full time
  • Contract PAYE/Umbrella


Position Description


Position Title: Commentary Coordinator

Division: GT&O

Location: Chiswick Park, London

Department: On Air Production – NOS

Reports to: Commentary Coordination – Manager


General Summary:


The Live Commentary Coordinator is the POC for all special linear and digital commentary requests and oversees the creation of efficient workflows between local offices and hubs, engineering, linear and digital broadcast teams, taking into consideration BAU and big events requirements, among which:


  • Multi-local event-based commentary projects
  • Local one-off requests
  • Commentary positions


The role interacts with editorial, scheduling, commentary, engineering, digital

and linear teams across Technology Hubs and offices to centralise requests and share key information to contribute to delivering the best product to our customers.


Key Responsibilities:


  • Establish and maintain relationships with commentators and planners in territory and in-house
  • Escalate and help solve any technical issues that might arise during line-up by engaging with the appropriate technical departments
  • Execute correct procedure for the live broadcast in cooperation with Live Team, Ingest MCR Operators, Live TX Operators, and Engineering
  • Liaise with MCR Operators, Live Technical Operators, and Engineering, as well as Production during a live broadcast / commentated event
  • Update resource scheduling system when and as required
  • Report issues for follow-up and provide any external reports required for the events
  • Maintain a high level of reliability on live broadcasts and productions and continuously keep skills honed and up to date with business needs


Requirements:


  • At least 2 years’ experience working in a live broadcast environment, preferably with some production experience
  • Well-developed communication skills
  • Diplomatic and calm
  • Excellent attention to detail and organisational skills
  • Good IT skills and experience of scheduling systems
  • Ability to work well under pressure
  • Flexibility and adaptability to different demands of the business
  • Excellent decision-making skills
  • Ability to time manage and keep an organized approach
  • Strong team player
  • An interest in sports is beneficial


Metrics:


  • Working across 10,000+ live broadcasts / feeds per annum
  • Working across 20 Eurosport channels and 8 TNT Sport Channels
  • Reporting into and working in a department of 25+ people

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