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Receptionist & Admin Support - Sandy

1 month ago

Sandy SG UB, United Kingdom Frontier Agriculture Full time

An exciting opportunity has arisen to join our reception team at Sandy. We are recruiting for a Receptionist & Admin Support to provide an extended reception function for the site on a full-time, permanent basis.

You will demonstrate the highest levels of customer service, professionalism, and personal presentation. The role involves operating an efficient and professional front of house with a busy switchboard as well as coordination of meeting facilities and general office support duties.

The Benefits

  • Competitive salary
  • 25 days holiday per calendar year with option to purchase 5 more days
  • Dedicated Learning & Development team to support you and your career
  • Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
  • Increased Maternity, Paternity & Adoption leave benefits for eligible employees
  • Life Assurance scheme and pension plan with employer contributions of up to 7%
  • Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

  • Naturally approachable with a calm, can-do attitude
  • Accurate and tidy work with proven attention to detail
  • Possess a confident, professional, and helpful telephone manner
  • Excellent interpersonal and communication skills at all levels
  • Ability to provide the highest standards of customer service
  • A strong team player who will always work in the best interest of the team and the business
  • Excellent written and oral communication skills
  • Passionate about maintaining a well-presented front of house area
  • Excellent organisational, prioritisation and multi-tasking skills
  • Enjoys a busy, challenging and varied working environment
  • Computer literate with a good working knowledge of Microsoft Office
  • Previous experience of working in a busy reception team and operating a switchboard is preferable
  • Experience of dealing with customers face to face and over the telephone
  • Willingness to work flexibly to ensure all duties are covered and provide holiday cover if needed

Your Role

As a Receptionist & Admin Support your role will involve:

  • Operating a switchboard in a warm, confident and positive manner.
  • Greeting customers and colleagues in reception and ensuring clients are well looked after
  • Responsibility for ensuring that all visitors are properly signed in and out of the building
  • Taking responsibility for communicating Health and Safety procedures to visitors on site, as well as completing relevant H&S checks around the building
  • Liaising with couriers to ensure that documents/parcels are distributed effectively
  • Office stock management of stationery and consumables
  • Keeping front and back of house areas organised and well-presented
  • Booking conference room facilities for staff and visitors
  • Coordinating and preparing rooms for meetings
  • Liaising with catering companies to arrange lunches and refreshments for meetings on and off site.
  • Booking hotels and external meeting/event spaces
  • Training in use of all presentation / technical equipment in meeting rooms and provide support to staff and visitors on how equipment should be used including setting up of equipment.
  • Having an eye for detail and checking rooms are perfect each time
  • Allocating security passes and keeping the database up to date
  • Providing administrative support to other departments across the business

About Us

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.

With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work.

Our business approach is underpinned by our core values Integrity, Customer focus and Expertise or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion

We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.