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Transport Operator
3 months ago
Role: To provide operational and administrative support to the Transport Department in an effective and efficient manner.
This is a fixed term role covering Maternity Leave and can start with the business in July. The role will be for 13 months.
Working Hours: Monday to Friday weekly rotating shifts -
7:00am - 3:00pm and 11:00am - 7:00pm.
Key Responsibilities:
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Answering calls from internal and external customers
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Dealing with sales office and customer service queries
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Deal with drivers problems when on the road.
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Pick reporting-loads in full, balances, alterations, returns
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Printing off delivery notes
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Allocation of drivers work including vehicle details.
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Plan and allocate transport requests.
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Plan any return drops onto future loads for redelivery.
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Filling information, such as driver’s names, trailer numbers and registrations for every load into the IFS
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Updating load book with information about loads leaving the site- trailer numbers
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Chasing paperwork- balances, alterations, missing paperwork (missing pages, lines, wrong trailer numbers etc)
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Processing UFH loads, staying in touch with UFH team and customer service
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Planning RMAs manually, from DIPS and on demand
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Inputting & Processing Purchase orders.
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Checking Invoices against submitted PO’s and submitting for payment.
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Updating departmental fleet management systems and databases
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Inform drivers when their service and/or MOT is due.
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Filing maintenance reports and defects, documentation etc
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Checking Driver hours against payroll.
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Debrief drivers.
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Balancing and recording shortages from Pick/Despatch & drivers.
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Various project support when requested.
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Scanning or photocopying paperwork
Skills & Requirements:
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Experience or knowledge in the Transport industry/department is advantageous but not essential for this role
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A standard level of numeric, literacy and IT Skills (Polypipe tested)
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Excellent communications skills
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Able to work to deadlines with flexibility towards hours worked.
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The ability to use own initiative with excellent organisational skills.
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Able to work under pressure and take ownership of processes and responsibility for own workload
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Experience of working in fast paced environment
Benefits:
25 days annual leave plus bank holidays
Matched pension of upto 8%
Sharesave Scheme
Life assurance of 2x basic salary
Company sick pay
Cycle to work scheme
Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
Staff discount on all Genuit Group products