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Transport Operator
2 months ago
Role: To provide operational and administrative support to the Transport Department in an effective and efficient manner.
This is a fixed term role covering Maternity Leave on a 1 year fixed term basis.
Working Hours: Monday to Friday weekly rotating shifts -
7:00am - 3:00pm and 11:00am - 7:00pm.
Key Responsibilities:
* Answering calls from internal and external customers
* Dealing with sales office and customer service queries
* Deal with drivers problems when on the road.
* Pick reporting-loads in full, balances, alterations, returns
* Printing off delivery notes
* Allocation of drivers work including vehicle details.
* Plan and allocate transport requests.
* Plan any return drops onto future loads for redelivery.
* Filling information, such as driver’s names, trailer numbers and registrations for every load into the IFS
* Updating load book with information about loads leaving the site- trailer numbers
* Chasing paperwork- balances, alterations, missing paperwork (missing pages, lines, wrong trailer numbers etc)
* Processing UFH loads, staying in touch with UFH team and customer service
* Planning RMAs manually, from DIPS and on demand
* Inputting & Processing Purchase orders.
* Checking Invoices against submitted PO’s and submitting for payment.
* Updating departmental fleet management systems and databases
* Inform drivers when their service and/or MOT is due.
* Filing maintenance reports and defects, documentation etc
* Checking Driver hours against payroll.
* Debrief drivers.
* Balancing and recording shortages from Pick/Despatch & drivers.
* Various project support when requested.
* Scanning or photocopying paperwork
Skills & Requirements:
* Experience or knowledge in the Transport industry/department is advantageous but not essential for this role
* A standard level of numeric, literacy and IT Skills (Polypipe tested)
* Excellent communications skills
* Able to work to deadlines with flexibility towards hours worked.
* The ability to use own initiative with excellent organisational skills.
* Able to work under pressure and take ownership of processes and responsibility for own workload
* Experience of working in fast paced environment
Benefits:
25 days annual leave plus bank holidays
Matched pension of upto 8%
Sharesave Scheme
Life assurance of 2x basic salary
Company sick pay
Cycle to work scheme
Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
Staff discount on all Genuit Group products