Complaints Manager

Job description About the Company Our client are an award-winning group of financial services and technology companies, working with close to 20% of UK financial advisers and their clients. By combining their Investment Management expertise with advanced Wealth Platform technology, they offer financial solutions built for the future and that of their...

About the RoleThe Group Head of Complaints will oversee and liaise with two Team Leaders and employees reporting into them to ensure the efficient and compliant handling of complaints across two regulated firms.The role includes checking and approving complaint response letters, ensuring complaints are recorded accurately, undertaking root cause analysis,...

About the RoleThe Group Head of Complaints will oversee and liaise with two Team Leaders and employees reporting into them to ensure the efficient and compliant handling of complaints across two regulated firms.The role includes checking and approving complaint response letters, ensuring complaints are recorded accurately, undertaking root cause analysis,...

Job Title: Group Head of ComplaintsAbout the Role:The Group Head of Complaints will be responsible for overseeing and managing the complaints process across two regulated firms. This includes ensuring that all complaints are handled efficiently and effectively, and that customers receive a fair outcome in a timely manner.Key Responsibilities:Manage and...

_**Who are we**:_ True Potential are a market leader providing wealth management advise in pensions and investments. With over 15+ years’ experience, we are an award-winning business working with 20% of the UK's Financial Advisors. We have created an inclusive and empowered culture where innovation, creativity, agility, and leadership are rewarded. By...

_**Who are we**:_ True Potential are a market leader providing wealth management advise in pensions and investments. With over 15+ years’ experience, we are an award-winning business working with 20% of the UK's Financial Advisors. We have created an inclusive and empowered culture where innovation, creativity, agility, and leadership are rewarded. By...

_**Who are we**:_ True Potential are a market leader providing wealth management advise in pensions and investments. With over 15+ years’ experience, we are an award-winning business working with 20% of the UK's Financial Advisors. We have created an inclusive and empowered culture where innovation, creativity, agility, and leadership are rewarded. By...

We are seeking an experienced Compliance and Complaints Manager to join our Compliance team at Winn Group, a leading North East personal injury law firm. This role will involve the day-to-day running of all compliance matters, Anti Money Laundering (AML) matters, and Data Protection/GDPR issues.Key Responsibilities:Investigating and responding to all...

Job Title: Lead Complaints AdvisorAbout the RoleWe are seeking a highly skilled and experienced Lead Complaints Advisor to join our team at Home Group. As a key member of our customer service team, you will play a pivotal role in transforming our customers' experiences by handling and resolving complaints in a fair and efficient manner.Key...

Job Title: Lead Complaints AdvisorAbout the RoleWe are seeking a highly skilled and experienced Lead Complaints Advisor to join our team at Home Group. As a key member of our customer service team, you will play a pivotal role in transforming our customers' experiences by handling and resolving complaints in a fair and efficient manner.Key...

Location - Newcastle Employment Type - Full Time - Permanent Salary - Up to £26,000 per annum Hours Per Week - 37.5 Somerset Bridge are looking for a driven and organised individual with the motivation to learn and develop new skills, to join our **Complaints Team in Newcastle.** This role involves proactive management of customer needs, complaints and...

Job Title: Lead Complaints AdvisorAbout the RoleWe are seeking a highly skilled and experienced Lead Complaints Advisor to join our team at Home Group. As a key member of our customer service team, you will play a vital role in transforming our customers' experiences by handling and resolving complaints in a fair and efficient manner.Key...

Job Title: Lead Complaints AdvisorAbout the RoleWe are seeking a highly skilled and experienced Lead Complaints Advisor to join our team at Home Group. As a key member of our customer service team, you will play a vital role in transforming our customers' experiences by handling and resolving complaints in a fair and efficient manner.Key...

{"title": "Liability Claims Team Leader", "company": "Aston Charles", "job_type": "Permanent", "sector": "General Insurance", "specialism": "Claims, Commercial", "location": "Remote", "job_summary": "We are seeking a highly skilled Liability Claims Team Leader to join our team at Aston Charles. As a key member of our claims team, you will be responsible for...

{"title": "Liability Claims Team Leader", "company": "Aston Charles", "job_type": "Permanent", "sector": "General Insurance", "specialism": "Claims, Commercial", "location": "Remote", "job_summary": "We are seeking a highly skilled Liability Claims Team Leader to join our team at Aston Charles. As a key member of our claims team, you will be responsible for...

{"title": "Liability Claims Team Leader", "company": "Aston Charles", "job_type": "Permanent", "sector": "General Insurance", "specialism": "Claims, Commercial", "location": "100% Home-Based", "responsibilities": ["Manage a team of Liability Claims Handlers", "Train, develop, and coach team members", "Allocate workloads and act as an escalation point for...

{"title": "Liability Claims Team Leader", "company": "Aston Charles", "job_type": "Permanent", "sector": "General Insurance", "specialism": "Claims, Commercial", "location": "100% Home-Based", "responsibilities": ["Manage a team of Liability Claims Handlers", "Train, develop, and coach team members", "Allocate workloads and act as an escalation point for...

Job OpportunityCompany OverviewAston Charles is a leading recruitment agency specializing in General Insurance and Financial Services. We are committed to providing a personalized service to our clients and candidates.Job SummaryWe are seeking an experienced Claims Team Manager to join our client, a cutting-edge Insurtech company. As a Claims Team Manager,...

Job OpportunityCompany OverviewAston Charles is a leading recruitment agency specializing in General Insurance and Financial Services. We are committed to providing a personalized service to our clients and candidates.Job SummaryWe are seeking an experienced Claims Team Manager to join our client, a cutting-edge Insurtech company. As a Claims Team Manager,...

{"title": "Liability Claims Team Leader", "subtitle": "Join a dynamic Insurtech firm as a Liability Claims Team Leader", "content": "Aston Charles is seeking a Liability Claims Team Leader to join our team at a cutting-edge Insurtech firm. As a Liability Claims Team Leader, you will be responsible for managing a team of Liability Claims Handlers, each...