Compliance and Complaints Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Winn Group Full time

We are seeking an experienced Compliance and Complaints Manager to join our Compliance team at Winn Group, a leading North East personal injury law firm. This role will involve the day-to-day running of all compliance matters, Anti Money Laundering (AML) matters, and Data Protection/GDPR issues.

Key Responsibilities:
  • Investigating and responding to all complaints
  • Lead role in all GDPR and AML matters
  • Management of the compliance admin team
  • Dealing with ad hoc compliance queries
What We Offer:
  • Competitive Base Salary from £45,000 depending on PQE and experience
  • 25 days Holiday Allowance, plus bank holidays and an additional birthday holiday too
  • Buy or Sell 5 Holidays per year (subject to eligibility)
  • Additional Holidays for long service
  • On-site Parking *subject to availability*
  • Bike to Work Scheme (T&C's apply)
  • Pension Scheme contribution (T&C's apply)
  • Wellbeing Support such as Virtual GP, Bereavement Support and Discounted Health Checks
Requirements:
  • Experience of Compliance work in a legal setting
  • Fully conversant with the Legal Ombudsman Scheme, GDPR and AML regulations
  • Experience of Complaint Management and reporting and analysing trends

Ability to commute/relocate: Newcastle upon Tyne, NE6 1PL: reliably commute or plan to relocate before starting work (required)


  • Compliance Officer

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Winn Group Full time

    We are seeking an experienced Compliance and Complaints Manager to join our Compliance team at Winn Group, a leading North East personal injury law firm.This role involves the day-to-day running of all compliance matters, Anti Money Laundering (AML) matters, and Data Protection/GDPR issues. The ideal candidate will have experience of compliance work in a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Electrical Compliance & Safety Full time

    We are a leading electrical compliance contractor, working in the housing association, public, and commercial sectors to ensure safety and compliance.Our team specializes in bringing together compliance and the latest technology to manage electrical inspections, repairs, and installations efficiently.We are looking for an electrician with the 2391 or 2394/95...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Electrical Compliance & Safety Full time

    **About the Role**We are seeking a skilled Electrical Compliance Specialist to join our team at Electrical Compliance & Safety. As an award-winning nationwide electrical compliance contractor, we work in the housing association, public, and commercial sectors to ensure the safety of people and businesses.To meet today's electrical safety standards and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Balfour Beatty Full time

    Balfour Beatty seeks a Compliance Coordinator Specialist to join our Audit and Compliance team. This role is a key player in all things compliance.Responsibilities:Work closely with the Data Protection Officer in case management, incidents, and reporting.Carry out training for employees on compliance responsibilities.Manage complaints for effective...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ministry of Justice Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Probation Officer to join our Serious Further Offences and Complaints Reviewing Manager team in the North East Performance and Quality Team.The successful candidate will be responsible for managing and leading a team of probation officers, providing effective management and leadership to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Azets Full time

    Compliance Monitoring Role at AzetsThe Azets Wealth Management Compliance Officer is responsible for ensuring compliance with all relevant laws, regulations, and internal policies within the Wealth Management department. This critical role involves monitoring, assessing, and enhancing the compliance framework, and providing guidance to the Wealth Management...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Azets Full time

    Job SummaryThe Compliance Monitoring Analyst role at Azets is a critical position responsible for ensuring the compliance of the Wealth Management department with all relevant laws, regulations, and internal policies. This involves monitoring, assessing, and enhancing the compliance framework, as well as providing guidance to the Wealth Management team to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SimX Ltd Full time

    Job SummarySimX Ltd is seeking a highly skilled Technical Compliance Manager to oversee engineers and subcontractors, lead on all technical matters, and ensure compliance related records are accurate and up-to-date.Key ResponsibilitiesEnsure regular reports and dashboards demonstrate the position of compliance.Train and qualify staff, engineers, and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Aston Charles Full time

    Job Title: Liability Claims Team Lead**Job Summary:**We are seeking an experienced Claims and Compliance Specialist to lead our Liability Claims Team. As a key member of our team, you will be responsible for managing a team of Claims Handlers, training and developing their skills, and ensuring compliance with industry regulations.Key Responsibilities:Manage...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BioTalent Full time

    About the OpportunityWe are seeking a Global Compliance Manager to join our team at BioTalent.This role offers an exciting opportunity to develop your skills in quality assurance and drive business growth with a fast-paced global pharmaceutical company.Key Responsibilities:Develop and implement strategies for reducing quality issues and reworks.Foster a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas Group Full time

    Job TitleWe are looking for a Product Compliance Manager for EMEA to join our team at LeoVegas Group.The successful candidate will be responsible for ensuring that our regulated product for the Central Europe region adheres to applicable laws, regulations, and guidelines.Key ResponsibilitiesMastery of product compliance requirements for the Central Europe...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom FJN Recruitment Solutions Full time

    We are excited to be working with a large independent brokerage who through continued success, have created two brand new positions in the business for someone to join them as a File Auditor in their office.The File Auditor's primary focus is to ensure that all staff and associated companies work within regulatory guidelines and best practices set out by the...

  • Compliance Officer

    1 month ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Azets Group Full time

    Job OverviewThe Azets Wealth Management Compliance Officer is responsible for ensuring compliance with all relevant laws, regulations, and internal policies within the Wealth Management department. This critical role involves monitoring, assessing, and enhancing the compliance framework, and providing guidance to the Wealth Management team to achieve the...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Azets Group Full time

    Job OverviewThe Azets Wealth Management Compliance Officer is responsible for ensuring compliance with all relevant laws, regulations, and internal policies within the Wealth Management department. This critical role involves monitoring, assessing, and enhancing the compliance framework, and providing guidance to the Wealth Management team.Key...

  • Compliance Officer

    1 month ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom careers4a - Jobboard Full time

    We are seeking a highly skilled Compliance Officer to join our team at a leading law firm in Newcastle. The ideal candidate will have a strong background in compliance and risk management, with a minimum of 2 years' experience in a regulated legal or professional services environment.The successful candidate will be responsible for:Providing compliance...

  • Compliance Officer

    1 month ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kare Plus Newcastle Full time

    Kare Plus Newcastle is seeking a Compliance Officer to support the compliance of its workforce and protect the company brand and reputation.The successful candidate will be responsible for auditing candidates suitability and potential to work safely within the Kare Plus network, while safeguarding the end user and the Kare Plus brand.Key duties include...

  • Compliance Officer

    23 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Grace Media Full time

    Job Description:We are seeking a highly experienced Compliance Manager to join our team at Fortuna Gaming. This is an exciting opportunity for a seasoned professional to lead our compliance function and ensure full adherence to regulatory requirements.The successful candidate will have extensive experience in online gambling and regulatory compliance, with a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sunblink Full time

    Medical Business Manager Job DescriptionSunblink is a leading healthcare provider seeking an experienced Director of Operations to manage the day-to-day operations of its three cosmetic surgery hospitals. The ideal candidate will have a strong background in a surgical setting and proven experience in scaling businesses and managing multiple locations.This...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Home Group Full time

    We are looking for a highly skilled Assistant Quality Assurance Manager to join our team at Home Group.The successful candidate will have a strong background in quality assurance, document management, and compliance, with excellent communication and interpersonal skills.This is a challenging yet rewarding role that offers a great opportunity for professional...

  • Compliance Officer

    7 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Atlas Professionals Full time

    Job Title: Compliance OfficerWe are seeking a skilled Compliance Officer to join our team at Atlas Professionals in Newcastle. This is a full-time role with a salary of approximately £50,000 - £60,000 per annum.Job Description:As a Compliance Officer, you will lead and manage compliance activities across various business units, ensuring that all operations...