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Workstream Lead
3 weeks ago
Position: Workstream Lead
Contract Duration: ASAP - 8 Month Contract, with the possibility of an extension.
Location: GL1 2TG
Working Hours: 37 hours per week, Monday to Friday, 09:00 - 17:00. Hybrid working, with 1 day in the office per week.
Pay Rate: £470.46 Per Day (PAYE), UMBRELLA also available.
Role Overview:
This role is for a Workstream lead, to lead activities focused on designing a new operating model for services that support the new ERP solution(SAP Cloud). It will require experience of working with senior stakeholders as well as good analytical and project management skills.
This is a hybrid role with at least one day a week office based.
Key Responsibilities:
The role will manage the workstream to develop a target operating model for the service to support the new ERP solution (SAP Cloud). The key objectives are:
Reviewing the current support model (technical and non-technical) user experience (pain points and opportunity assessment), customer access and impacts on ways of working.
Help the Council scope, design and develop a new set of common design principles for support services in GCC
Help the Council scope, design and develop a new technical and non-technical support model
Identify essential functional design changes which enable a new support model for day 1
Identify process, training, skills, capacity, technology and change gaps required to meet the new operating model
Develop a project to transition to the new operating model and close the identified gaps before going live (March 25).
Identify the future roadmap activities and timelines which need to be managed post-go-live to deliver phase 2 of the new support services TOM
Identify future efficiencies, process improvements and benefits which can be realised in Phase 1 and 2
Please note that this is a hybrid role with one day in the office per week, and initially on a Fixed Term Contract basis - please only apply if you are comfortable with both aspects.
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