FM Service Desk Administrator
3 weeks ago
They are seeking a confident adminstartor to join their team as a FM Service Desk Administrator. You will need to be a poblem solver, great communicator, excellent team player, attention to detail and ability to stay calm under pressure.
Job Role/Responsibilities
* General administration including answering calls, dealing with queries & managing multiple email mailboxes.
* Administration support to the FM Service Desk Team
* Maintaining the document Trackers, mostly using Excel
* Good communication skills are required for interaction with the FM helpdesk and the Engineers.
* Scheduling, confirming and managing the programmed works for FM Engineers including setting up and loading jobs onto CRM system.
* Liaising with Clients to ensure works are scheduled and completed.
* Invoicing of all FM works including callouts, small works & remedial’s.
* Managing quotations and sending materials out to suppliers to be quoted.
* Purchasing any materials required for FM works.
* Assist with the Toolbox Talks for Engineers.
* Manage & coordinate boiler signoffs.
* Run and manage reports from previous works ensuring all documentation is saved correctly and submitted to clients.
* Manage and assist with Commercial and domestic servicing arrangements.
* Completing RAMS & Method Statements where required.
* Following Internal Primech processes to ensure all works run smoothly
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