Service Delivery Manager – Emergency Response

3 weeks ago


England, United Kingdom NRL Full time

You will proactively manage, develop and convert a sales pipeline that supports business growth in deliverable services in relevant locations and at agreed margins for PPU work.

Managing emergency response standby work.

Fire/Emergency response experience required.

To achieve this the role will undertake and support the Operations Director with managing key Site Leads with new and existing clients. This will be achieved by direct engagement through site visits, Teams calls and effective relationship management. (Expected frequency of sites visits will be determined by the number of sites).

The role holder will compile KPIs on Site Performance at an agreed frequency.

The role holder will utilise business systems to ensure administrative and reporting compliance. This will include understanding and use of systems for QHSE, Service Delivery & KPIs, Gap Analysis and Risk Assessments.

The role holder will further support business by potential site visits for new PPU activity undertaking business development activities where required.



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