IT Service Delivery Specialist
4 weeks ago
iO Associates have partnered with a leading Defence company who are seeking an experienced SC Cleared IT Service Management Specialist to join the team ASAP. You will support the Service Delivery function, using ITIL framework Service Management tools. Responsibilities include refining service management processes and facilitating the transition to an agile approach.
Start: ASAP
Location: Hybrid- South West
Day Rate: £525-625 per day (Inside IR35)
Due to the nature of the project, this role requires active SC Clearance.
Contribute to the Service Management Strategy of Operations.
Work with the Enterprise Architecture to strengthen Service Management processes.
ITIL Practitioner - Managing Professional and Strategic Leader qualifications.
Experience of managing change in ITIL-based environments (ITILv3 and/or ITILv4).
Experience of methodologies like agile or waterfall
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