Head of Service Delivery/Service Management Director

1 month ago


England, United Kingdom Eligo Recruitment Full time

Orchestrate Service Excellence as Head of Service Delivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams?
Are you an Oracle maestro with a proven track record in Managed Services?
A leading digital engineering and cloud transformation company is seeking an experienced and motivated Head of Service Delivery Management.
In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI & Europe region, ensuring clients consistently receive top-notch experiences.

Lead the Way in Service Delivery Management :
Oversee service delivery from transition to ongoing support, driving continuous improvement.
Set the vision for regional delivery, optimize processes, and cultivate a collaborative, high-performing team.
Develop and implement service delivery strategies aligned with ITIL, ISO, and best practices.
Be a great leader and Oracle master:
A minimum of 10 years of experience leading IT service delivery teams.
Proven success in a Managed Services environment with onshore & offshore delivery.
In-depth understanding of Oracle solutions and Managed Services best practices.
Excellent communication, negotiation, and relationship-building skills (internal & external).

Why you'll love this Service Delivery Management role:
Impact a growing company and shape the future of service delivery.
Competitive salary of £120k+ and attractive benefits package (including hybrid working).
Ready to take your service delivery expertise to the next level?



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