Current jobs related to Customer Success S - London - Propel London Ltd.

  • Customer Success S

    4 weeks ago

    London, United Kingdom Bitpace Full time

    Reporting into the CRO, the Head of Customer Success will lead and manage the customer success team, ensuring our clients achieve their desired outcomes while using our crypto payment solutions. This role involves developing strategies to increase customer satisfaction, retention, and growth. The ideal candidate is a proactive leader with deep knowledge of...

  • Customer Success S

    2 weeks ago

    London, United Kingdom Bitpace Full time

    Reporting into the CRO, the Head of Customer Success will lead and manage the customer success team, ensuring our clients achieve their desired outcomes while using our crypto payment solutions. This role involves developing strategies to increase customer satisfaction, retention, and growth. The ideal candidate is a proactive leader with deep knowledge of...

  • Customer Success S

    4 weeks ago

    London, United Kingdom ZEREN Full time

    Zeren are partnering with a cyber focused SaaS scale up who are in in search of an experienced Customer Success leader to spearhead their Customer Success and Customer Support teams. Measure and report on critical SaaS metrics such as customer lifetime value (CLV), churn rate, net promoter score (NPS), and monthly recurring revenue (MRR). Utilize...

  • Customer Success S

    4 weeks ago

    London, United Kingdom ETS Full time

    About ETS: ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. For more than 70 years, we have developed products and services based on rigorous research and our belief in the power of learning. As the...

  • Customer Success S

    2 weeks ago

    London, United Kingdom ETS Full time

    About ETS: ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. For more than 70 years, we have developed products and services based on rigorous research and our belief in the power of learning. As the...

  • Customer Success Manager

    15 hours ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our team, you will be responsible for driving maximum client satisfaction and retention across a portfolio of 40+ client accounts.Key...

  • Customer Success Manager

    18 hours ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our team, you will be responsible for driving maximum client satisfaction and retention across a portfolio of 40+ client accounts.Key...

  • Customer Success S

    2 weeks ago

    London, United Kingdom zeroheight Full time €90,000 - €110,000

    90k - £110k + performance bonus and stock options United Kingdom, fully remote 1 full week per quarter (leadership planning) Your travel and accommodation expenses will be fully covered by zeroheight. Come and apply your CS leadership experience and skills to supercharge our market leadership in DesignOps and contribute to shaping the future of UX...

  • Customer Success S

    2 weeks ago

    London, United Kingdom zeroheight Full time €90,000 - €110,000

    90k - £110k + performance bonus and stock options United Kingdom, fully remote 1 full week per quarter (leadership planning) Your travel and accommodation expenses will be fully covered by zeroheight. Come and apply your CS leadership experience and skills to supercharge our market leadership in DesignOps and contribute to shaping the future of UX...

  • Customer Success Executive

    1 week ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and tech-savvy Customer Success/Account Manager to join our growing team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Customer Success Team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and delivering...

  • Customer Success Executive

    1 week ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and tech-savvy Customer Success/Account Manager to join our growing team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Customer Success Team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and delivering...

  • Customer Success Manager

    4 weeks ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Globally established, best-in-class solution, providing a social & email management platform.AI-powered to optimise everything the user does. It can even run campaigns completely autonomously.A recognised SaaS platform with a positive social and economic impact!The Opportunity:Reporting directly to the COO, you’ll be joining a small, but...

  • Customer Success Manager

    4 weeks ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company: Globally established, best-in-class solution, providing a social & email management platform. AI-powered to optimise everything the user does. It can even run campaigns completely autonomously. A recognised SaaS platform with a positive social and economic impact! The Opportunity: Reporting directly to the COO, you’ll be joining a small,...

  • Customer Success Manager

    4 weeks ago

    London,, UK, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Globally established, best-in-class solution, providing a social & email management platform.AI-powered to optimise everything the user does. It can even run campaigns completely autonomously.A recognised SaaS platform with a positive social and economic impact!The Opportunity:Reporting directly to the COO, you’ll be joining a small, but...

  • Customer Success Manager

    4 weeks ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Globally established, best-in-class solution, providing a social & email management platform.AI-powered to optimise everything the user does. It can even run campaigns completely autonomously.A recognised SaaS platform with a positive social and economic impact!The Opportunity:Reporting directly to the COO, you’ll be joining a small, but...

  • Customer Success Manager

    4 weeks ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company: Globally established, best-in-class solution, providing a social & email management platform. AI-powered to optimise everything the user does. It can even run campaigns completely autonomously. A recognised SaaS platform with a positive social and economic impact! The Opportunity: Reporting directly to the COO, you’ll be joining a small,...

  • Customer Success Manager

    2 months ago

    London,, UK, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Privately owned London based SaaS solution focussed on advocacy across the company workforce.2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth!Operating at a carbon neutral level for 2 years!The Opportunity:Joining a small, but globally spread CSM team, you will take ownership of...

  • Customer Success Manager

    4 weeks ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time €60,000

    The Company: Privately owned London based SaaS solution focussed on advocacy across the company workforce. 2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth! Operating at a carbon neutral level for 2 years! The Opportunity: Joining a small, but globally spread CSM team, you will take...

  • Customer Success Manager

    4 weeks ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time €60,000

    The Company: Privately owned London based SaaS solution focussed on advocacy across the company workforce. 2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth! Operating at a carbon neutral level for 2 years! The Opportunity: Joining a small, but globally spread CSM team, you will take...

  • Customer Success Manager

    2 months ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:Privately owned London based SaaS solution focussed on advocacy across the company workforce.2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth!Operating at a carbon neutral level for 2 years!The Opportunity:Joining a small, but globally spread CSM team, you will take ownership of...

Customer Success S

3 months ago

London, United Kingdom Propel London Ltd. Full time
Leading B2B SaaS company within remote-access and remote-support solutions – growing exponentially following multi-million funding from a PE firm looking to fuel further growth
The technology allows remote access to work (2nd largest by scale globally with customers in 160 countries including; Intel, IBM, NASA, Shell, DreamWorks and Philips
The need for these solutions has become even more pronounced with the increasing shift to hybrid working environments
CS currently sits in sales, and is largely transactional – they’re looking to develop strategic CS to work with customers long-term (high—touch for enterprise, and self-serve/ automation for SMB/ MM)
They have 1000s of customers – and need a data-driven individual with an analytical approach to drive further improvements to retention and growth Job Description
Customer Success leader – min. Experience in an early-stage/ embryonic CS function – experience building and establishing successful processes, playbooks, structures, automation technologies etc.
Metrics-driven, with an analytical eye – judgements based on data