Assistant Accommodation Manager

2 weeks ago

Exeter, United Kingdom DiSRUPT Full time
About Us:
CRM Students is dedicated to providing high-quality student accommodation that offers a safe, welcoming, and inclusive environment. We are seeking a Assistant Accommodation Manager to join our Exeter team, offering crucial support during a busy period.
Role Overview:
As an Assistant Accommodation Manager, you will play a key role in ensuring our students and visitors feel at home, and our sites are well-maintained and safe. Working closely with the Accommodation Manager, you will assist in day-to-day operations, help manage tenant queries, and ensure that our accommodation services meet the highest standards.
Key Responsibilities:
Welcoming Environment: Create and maintain a warm, welcoming atmosphere for students, parents, and visitors at our sites.

Support & Coverage: Provide general support to the Accommodation Manager and cover their duties in their absence.

Tenant Liaison: Work with the Accommodation Manager to respond to tenant queries and address maintenance issues throughout the academic year.

Safety & Compliance: Assist in ensuring that the accommodation sites are safe environments, conducting routine inspections, and updating our web-based safety management system.

Budget Management: Help manage site operations within a set budget.

Marketing & Lettings: Support the marketing, lettings, and promotion of the accommodation to maintain high occupancy levels.

Inspections: Conduct regular inspections of flats and communal areas to ensure standards are met.

Supplier Relations: Establish and develop working relationships with suppliers and contractors to support site operations.

Team Support: Provide support to the site team, contributing to a positive and collaborative working environment.

Emergency Response: Participate in the out-of-hours rota to handle emergencies as needed.

Standards Compliance: Support the site’s compliance with the ANUK National Code of Standards.

University Relations: Work with the University accommodation team to deliver a high-quality service, including attending regular meetings with relevant university staff.
What We’re Looking For:
Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Experience in managing budgets and working with contractors.

Ability to handle emergency situations calmly and effectively.
Why Join Us?
Be part of a dynamic, supportive team in a vibrant student environment.

Gain valuable experience in property management.

Contribute to a positive student experience

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