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Police Systems Hub Technical Officer

3 months ago

Ipswich, United Kingdom HMRC Full time
About Risk and Intelligence Service (RIS)
The Risk and Intelligence Service (RIS) is at the heart of HM Revenue and Customs’ (HMRC) compliance and enforcement activity. The purpose of the Intelligence team within RIS is to develop and enhance the intelligence picture of organised crime and serious fraud impacting HMRC. We then deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact.
We do this by:
Collecting, collating, and exploiting intelligence to identify the greatest threats to HMRC and drive operational decision making.
Providing information, intelligence and live operational support to HMRC teams, Law Enforcement, and international partners to increase their impact and effectiveness.
Developing and delivering high impacting intervention opportunities to stop and disrupt serious non-compliance.
Collaborating with national and international partners to increase our collective impact and capability.
This is an opportunity to join the Police Systems Hub and work closely with HMRC colleagues and Law Enforcement Agencies.
Job description
The Police Systems Hub create records and update police systems for HMRC investigations and prosecutions. We share intelligence to support HMRC teams develop their investigations.
Are you a natural leader, with excellent communication skills?
Are you organised?
Do you enjoy working as part of a team?
If this sounds like you, then you could be just the person we would love to join our team.
 
Responsibilities
Key responsibilities include:
• Work with our customers to understand their needs and expectations. Deliver a good service that balances quality and cost effectiveness.
• Manage the flow of work into team mailboxes, identifying urgent cases and assigning work to ensure we meet Home Office deadlines.
• Assure the work of the team using a quality assurance framework. Ensure feedback is constructive and appropriate.
• Support colleagues and partners with technical advice, decision making and be a visible leader.
• Working in a continuous improvement environment. Identify problems that affect the service we deliver, report them and find practical solutions.
Training
We recruit candidates based on potential and provide an extensive 12-month training programme to give you the skills and experience needed to succeed.
Passing the College of Policing's Training is required to undertake this role. We may ask you to attend The College of Policing for training we cannot currently deliver in house or online. This requires you to stay overnight for up to one week.
Security Vetting
National Security Vetting (NSV) at Security Check and Non-Police Persons Vetting level 3 (NPPV3) is essential for this role.
If successful, a job offer will be conditional on currently holding or being able to obtain both NSV at Security Check clearance level and NPPV3.
If you do not hold or are unable to obtain the required security vetting, we will withdraw the offer of employment. This is because you will not have met the conditions of employment for this role.
Person specification
The successful candidate will:
Be able to work accurately, take in information quickly and prioritise tasks.
Be proactive, a good problem solver, sound decision maker and an excellent communicator.
Build working relationships with our partners.
Work closely with others to share ideas and improve processes.
Demonstrate and role model leadership behaviours and drive performance across the team.
Work independently to a high standard but also effectively as a member of the leadership team.
Take responsibility for your own development.
Have a working knowledge of Microsoft Office 365 applications.
Desirable Criteria:
A working knowledge of police systems.
Behaviours
We'll assess you against these behaviours during the selection process:
Managing a Quality Service
Communicating and Influencing
Making Effective Decisions
Benefits
Alongside your salary of £28,341, HM Revenue and Customs contributes £7,652 towards you being a member of the Civil Service Defined Benefit Pension scheme. 
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues’ Alpha pension equal to at least 27% of their salary.
Family friendly policies.
Personal support.
Coaching and development.
To find out more about HMRC  and find out what it’s really like to work for HMRC  or visitThinking