Senior Programme Coordinator

The housing crisis is one of the greatest challenges facing the capital – and the Mayor of London is committed to tackling it. The scale of the challenge is huge, and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London.
The opportunity
We have an exciting opportunity for an enthusiastic and committed person to join the GLA’s Housing and Land Directorate. We are looking for a Senior Programme Co-ordinator to join our Programme Team and work on all aspects of programme management for key housing programmes within the Mayor’s housing and land portfolio. You will lead on preparing information and analysis to help senior management and operational staff understand, monitor and deliver against the Mayor’s housing targets. This means carrying out in-depth analysis of housing and land data to create tailored reports and evaluations, producing options, risk-analysis and other recommendations for staff and other stakeholders that will help to keep programmes on track and look ahead to what’s needed for future housing delivery.
The person
This permanent position would suit someone with experience of working on large scale programmes, has a flair for data analysis and is keen on developing procedures and processes that continually improve reporting and monitoring. Our ideal candidate is self-motivated and proactive, can manage multiple projects in a fast paced and changing environment and can demonstrate excellent attention to detail. You will have the ability to manage relationships across a range of stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way.
We are looking for someone who is confident in using data and analysing information to create effective management reports and tools that will help the directorate to deliver programmes. You should be able to create tools and functions using Excel or other data management software and be able to demonstrate proven problem-solving and analytical abilities. Well-developed communication skills would assist you to develop and implement operational guidance and translate analysis from large and complex data sets into clear messages and recommendations for colleagues and senior staff to deliver organisational objectives.
The ideal candidate should have a strong background in the use of data management tools such as JasperSoft, Business Objects, Power Builder or similar, plus advanced-level experience with Excel alongside excellent communication skills and a genuine commitment to team working.
The team
The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams. Our overall aim is to deliver the Mayor’s housing objectives and improve the lives of Londoners through the work that we do.
The Programme Team consists of three senior programme co-ordinators, two programme managers and one reporting analyst. The team is led by the Head of Programme Management and we support the whole directorate to deliver the Mayor’s housing and land objectives. This takes the form of providing detailed analysis and monitoring of projects that form the Mayor’s housing programmes alongside budget management, governance and providing operational guidance to implement programme policies and procedures. We’re a small and well-respected team within the directorate and wider GLA and our focus is always to help improve areas that support delivery of housing programmes.
Experience
Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role. The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise.
Where can I find out more about the role?
If you want to find out more about what it’s like working in the Programme Team? Read our question and answers page from some of our current Senior Programme Officers and Programme Managers who work in the programme team.
What to include in the application?
In addition to showing your skills and experience that relate to this role, your application should include examples of meeting the technical requirements and behavioural competencies set out in the person specification below. These are the areas that your application will be assessed against in terms of shortlisting for interview. See details further below about how to apply.
Person Specification (areas to include in your application):
A) Technical requirements/experience/qualifications for this role
·Management level (or applicable) experience of leading on developing new approaches and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes.
·Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel, or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets.
Behavioural competencies relevant to this role
The competencies listed below are focused to this role and will be used for shortlisting and interview purposes. Please ensure you reflect these areas in your application.
·Problem Solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. See competency framework linked above for level 3 indicators of effective performance.
·Research and Analysis
… is gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. See competency framework linked above for level 3 indicators of effective performance.
·Planning and Organising
… is thinking ahead, managing time, priorities, and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. See competency framework linked above for level 2 indicators of effective performance.
·Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. See competency framework linked above for level 3 indicators of effective performance.
·Strategic Thinking
…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. See competency framework linked above for level 3 indicators of effective performance.
Location of this role
This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1Z).
We operate hybrid working and our aim is that staff come into the office two to three days a week. We have another office location based near Southwark Tube station which may also be used for office working where appropriate

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