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Energy Services Team Lead

4 months ago

Wokingham, United Kingdom Shape IT Recruitment Full time
My client is seeking an Energy Services Team Leader to join my client that is an environmentally focused company dedicated to delivering energy-efficient solutions and acoustic systems across the UK. This role supports the Energy Services Manager and oversees the administrative activities that ensure the smooth operation of the team. Your focus will be on managing their people, ensuring excellent customer service and meeting targets.

Key Responsibilities:nManage the day-to-day activities of the Energy Services team.nOversee administrative processes for the compliant delivery of energy efficiency contracts.nProvide daily updates and reports to the Energy Services Manager.nProcess and report installer payments weekly.nCollaborate with the Data Performance Analyst to provide forecasting and performance reports.nEstablish strong relationships with customers through regular contact and exceptional customer service.nSupport the Energy Services Manager in daily departmental operations.

Success for You & Key Requirements:nBuild quality, long-term relationships at all levels.nEmbrace and live company values through your behaviour.nManage a diverse and efficient team with streamlined processes.nWillingness to travel within the UK for face-to-face meetings with customers.nSolution-focused with the ability to learn quickly and think creatively.nClear and effective communication skills, both written and verbal.nTeam player who is organized, self-sufficient, and supportive of others.

Additional Experience:nExperience working with or within an energy supplier.nExperience in the energy efficiency industry, specifically ECO.

Does this sound like you? Apply now and I'll be in touch to discuss the role in further detail.