Technical Incident Manager
4 days ago
You will take charge of the management of claims files in mechanical breakdown contracts according to the subscriptions taken out and in compliance internal procedures defined by the company.
As the Technical Incident Manager, your primary responsibility will be to manage claims files in mechanical breakdown contracts according to subscriptions taken out and in compliance with internal procedures. You will play a vital role in providing the highest level of service to customers, dealer partners, and repairers.
Salary: £26,000+ per annum depending on the candidate's background/previous experience.
Full-Time Permanent role with immediate start.
Rotating Shift Pattern on a monthly basis: 8:00am - 4:00pm / 9:00am - 5:00pm (Monday - Friday)
Daily Duties Include:
Manage Sales Administration
Check and process warranty claims files
Collect contracts and customer details
Create customer accounts on IT system
Follow payment and insure cash collection
Manage day-to-day relationships
Process new claims
Check information is accurate and complete
Follow up case until closed/complete
Management of complaints
Provide the highest level of service to customers, dealer partners and repairersEssential Experience:
3 GCSE's - Grade C or above
Previous call-centre experience
Experience within Warranty Management
Experience within Motor Industry
Strong English communication - verbal and written
Customer orientated
Team player and ability to focus and work independently
Optimistic and confident attitude
IT literate and good telephone skillsIncredible company benefits including: free parking, on-site kitchen facilities, private medical and health care, auto-enrolment on pension scheme and more...
If you thrive in a fast-paced environment and have a passion for delivering exceptional service, then our client wants to hear from you. Join their team and take your career to new heights
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
-
Aerospace Safety Manager
1 month ago
North West Leicestershire, United Kingdom Professional Technical Ltd Full timeAerospace Safety Manager OpportunityProfessional Technical Ltd is seeking a highly skilled Aerospace Safety Manager to join their team. As a key member of the organization, you will be responsible for ensuring the health, safety, and environmental well-being of employees, customers, and the general public.Key Responsibilities:Develop and implement effective...
-
2nd Line Technical Support Lead
5 months ago
North West, United Kingdom Post Office Ltd Full time**Summary**: **Salary**: Competitive salary and package **Grade: 3A** **Reporting Line: 2**nd** Line Support Manager** **Contract Type: Permeant** **Location: Chesterfield or London** **What to expect**: Here at the Post Office, we’re steeped in tradition, but we’re going places. As an IT 2nd Line Technical Support Manager for the Branch Network,...
-
Technical Manager
3 weeks ago
leeds, west yorkshire, United Kingdom Technical Recruitment Solutions Ltd Full timeTechnical Manager Leeds £50,000 + benefitsAre you an experienced technical or product specialist with a manufacturing background? Looking for the next step up, to a more strategic and influential role?This job will tick those boxes and more besides.Im working for a well-known Heating manufacture that has a solid customer base, rapid growth rate and a...
-
Technical Sales Manager
4 weeks ago
North West, United Kingdom Russell Taylor Group Ltd Full timeRole: -Technical Sales Manager (Horticulture)Apply below after reading through all the details and supporting information regarding this job opportunity.Salary: - Salary depending on experienceLocation: -Region covering Lancashire/Cumbria Benefits: - Fully expensed company car/fuel card, bonus, company pension & 23 days holiday plus bank holidays.Russell...
-
IT Support Technical Specialist
5 days ago
West Bromwich, Sandwell, United Kingdom Infinite Talent Full time £27,000Seeking a highly skilled IT Support Officer to join our team at Infinite Talent. As an IT Support Officer, you will provide comprehensive technical support for educational applications, cloud technologies, and network infrastructure.Key Responsibilities:Technical Support: Provide efficient resolution of issues and proactive maintenance of IT systems,...
-
Senior Technical Lead
4 weeks ago
North West, United Kingdom True North Talent Full timeTechnical ManagerRole Overview:As a Technical Manager, you will lead the technical team to improve quality standards and culture across the site. Reporting to the Operations Director, you will be responsible for managing the day-to-day activities of the technical team on site.Key Responsibilities: Manage the HACCP system and ensure compliance through site...
-
EUS Hardware Engineer
1 month ago
West Midlands, United Kingdom Tata Consultancy Services Full timeRole OverviewAs an EUS Hardware Engineer, you will be responsible for providing technical expertise and support to a team in Plant Floor & Engineering sites. The Hardware support team is focused on Break/Fix Incident resolution, problem management, and process/service improvement.Key ResponsibilitiesCollaborate with customers and stakeholders to understand...
-
Senior Technical Manager
3 months ago
Co. West Midlands, United Kingdom D R Newitt Recruitment Full timeThis Head of Technical role will see you working with all the major UK retailers and leading a large site for one of the UKs largest chilled food groups With further opportunities to progress within this leading food giant which is constantly expanding their operations and sites. You will need to apply your experience within technical and quality, using...
-
Head of Technical
3 months ago
West Midlands, United Kingdom D R Newitt Recruitment Full timeThis Head of Technical role will see you working with all the major UK retailers and leading a large site for one of the UKs largest chilled food groupsWith further opportunities to progress within this leading food giant which is constantly expanding their operations and sites. You will need to apply your experience within technical and quality, using your...
-
Head of Technical
3 months ago
West Midlands, United Kingdom D R Newitt Recruitment Full timeThis Head of Technical role will see you working with all the major UK retailers and leading a large site for one of the UKs largest chilled food groupsWith further opportunities to progress within this leading food giant which is constantly expanding their operations and sites. You will need to apply your experience within technical and quality, using your...
-
Technical Analyst
1 month ago
West Bromwich, Sandwell, United Kingdom The West Brom Full timeJob Title: Technical AnalystJob Summary:We are seeking an experienced Technical Analyst to join our team at The West Brom. As a Technical Analyst, you will be responsible for providing technical support and troubleshooting services to our users, as well as participating in project work and IT security focused initiatives.Key Responsibilities:Provide...
-
Technical Service Agent
6 days ago
West Bromwich, Sandwell, United Kingdom Infinite Talent Full timeJob Title: IT Support OfficerLocation: Birmingham & SandwellDescription: Infinite Talent currently has an opportunity working with a leading IT Services Business within the Educational Sector. We are seeking an experienced IT Support Officer who will attend schools within the Sandwell & Birmingham area and assist with 1st and some 2nd Line IT Support. This...
-
Senior Technical Lead
2 weeks ago
St. Margarets and North Twickenham, Greater London, United Kingdom ARM Full timeJob DescriptionLead Service EngineerA leading public safety client of ours is currently seeking a Lead Service Engineer to join their team on a permanent basis. As a key member of the UK Public Safety Customer Service Engineering team, you will be responsible for leading the team, including resource management, capability and knowledge building, setting...
-
Technical sales engineer
2 months ago
North West, United Kingdom White Label Recruitment Ltd Full timeWhite Label are excited to partner with a world-class provider of advanced engineering solutions, helping them find a dynamic and motivated Technical Sales Engineer to join their fast-growing team in the South-East. This company is known for developing cutting-edge technologies, enabling manufacturers to optimise performance and efficiency across a variety...
-
Technical Sales Engineer
2 months ago
North West, United Kingdom White Label Recruitment Ltd Full timeWhite Label are excited to partner with a world-class provider of advanced engineering solutions, helping them find a dynamic and motivated Technical Sales Engineer to join their fast-growing team in the Northwest. This company is known for developing cutting-edge technologies, enabling manufacturers to optimise performance and efficiency across a variety of...
-
Technical Service Engineer
4 days ago
West Midlands Combined Authority, United Kingdom Michael Page (UK) Full timeOur company is a substantial player in the technology and telecoms industry, with a presence in the UK and over 10,000 employees worldwide. As an ICT Support Specialist, you will be part of our team that provides advanced business software and solutions to our customers.Compensation & AdvantagesEnjoy competitive pay with a 6-month temp-to-perm path. Take...
-
Technical Sales Professional
4 weeks ago
North West, United Kingdom Ernest Gordon Recruitment Limited Full timeJob Title: Technical Sales ProfessionalJob Summary:Ernest Gordon Recruitment Limited is seeking a skilled Technical Sales Professional to join their team in the North West UK region. As a Technical Sales Professional, you will be responsible for promoting the business across the North, boosting sales through proposals, site surveys, and technical advice....
-
Technical Project Lead
4 days ago
West Devon, United Kingdom Premier Technical Recruitment Full timePremier Technical Recruitment is a leading provider of technical recruitment services in the Midlands, England. We are currently seeking an experienced Electrical and Mechanical Manager to join our team.Job Summary:To oversee the implementation of electrical and mechanical projects for blue chip clients worldwide.To provide strategic leadership and...
-
Technical Analyst
6 months ago
West Bromwich, United Kingdom The West Brom Full timeJob Description Technical Analyst Salary: c. £39,000 per annum Hours: Full time - 35 hours Contract: Permanent Location: Hybrid Working (Head Office, West Bromwich) We are currently looking for an experienced Technical Analyst to join our Desktop Support Team here at the West Brom. We are a vibrant team who are at the core of the...
-
Technical Manager
2 months ago
North Acton, United Kingdom CV-Library Full timeTechnical Manager North Acton Up to £50,000 per annum Diamond Search Recruitment are seeking a dynamic individual to oversee the technical operations and maintain the highest standards of product excellence. As the Technical Manager, you will play a crucial role in sustaining the bakery's reputation for quality by ensuring that all products meet...