Control Centre Operator

4 weeks ago


Camden Area, United Kingdom Pave Recruit Full time
Your new companynContributing to a significant amount of the UK’s highways services, this company specialises in providing highways maintenance and management services to both public and private sector clients. In addition to highways maintenance, they cover network management, emergency response services, and traffic management. They have a strong focus on safety, sustainability and innovation, which enables them to deliver services and large-scale, complex projects in an efficient and environmentally friendly manner.

Your new rolenWorking in the 24hr London Control Centre, you will be responsible for providing support for a number of London contracts with a major client. Operating an incident response service and being a single point of contact, you will be working in a shift pattern of 12 hours (7.30pm – 7.30am), 4 days on and 4 days off.

In short you will

Deploy and manage resources at incidents on the NetworknMaintain contact with the London Traffic Control Centre during an incidentnPass relevant information to the client where necessarynInput incident data on to a computer databasenPrioritise incoming calls/demands and make appropriate decisionsnEnsure awareness of and compliance with the Health and Safety Procedures ManualnPopulate spreadsheets in support of daily report requirementsnMonitor Incident Support Unit whereaboutsnAct as a first point of contact for the Business and be responsible for ensuring that the appropriate course of action is always taken

About younThe successful applicant will be an individual who is experienced working under pressure whilst multitasking. As this role requires long night shifts, you must be able to work under own instruction, as well as being able to fit into a team.

The ideal candidate will tick the below

Have previous control room experience (desirable)nEquipped to interpret geographical information using GIS toolsnAble to communicate clearly and effectively, both written and verballynCapable of changing and adapting at short noticenExperience managing and prioritising your own work loadnHave excellent computer skills and knowledge in the use of Microsoft products

If this sounds like your next role, get in touch with the Pave team today to find out more or apply now

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