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Change Analyst

4 months ago

Basingstoke, United Kingdom Once For All Full time
Configuration Change AnalystnHybrid (Basingstoke 2/3 days a week) or Remoten£27,000

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Join our team as a

Configuration Change Analyst

in a dynamic, pan-European team. You will play a pivotal role in managing change requests for compliance solutions within our SaaS platform, contributing to our expansion across Europe and enhancing our offerings in existing markets. You will collaborate with internal stakeholders and external clients to deliver value to our customers and contribute to our growth.

Role Responsibilities:

Understand stakeholders' needs for SaaS platform configuration.nEngage with external clients to define & implement compliance solutions.nEngage with internal stakeholders & SMEs to facilitate the Configuration change management process.nAnalyse feasibility and design technical configurations and offer alternatives when needed.nEstimate configuration efforts for prioritisation.nAnalyse impacts of changes and roll-out strategies.nCoordinate with the Lead Data Analyst on scheduling work for functional and data migration delivery.nMaintain stakeholder communication and manage expectations.nAssist with data mapping for migration projects.nGuide Configuration Technicians in implementing designs and ensure quality assurance.

Knowledge, Skills, Experience and Qualifications:nStrong communication, analytical, and organisational skills.nProficient in Microsoft Excel.nProblem-solving and critical thinking abilities.nExperience engaging with external clients to provide solutions.nExperience in similar roles preferred but not mandatory.