E-Commerce Content Administrator

1 month ago

Chessington, United Kingdom Oliver Bonas Full time

We are looking for a E-Commerce Content Administrator to join Team OB in our Support Office.

As an E-Commerce Content Administrator at OB you will support the Content Team in the coordination, production, and development of Oliver Bonas product content.

You'll be responsible for preparing information across our product ranges, ensuring that all content is uploaded to our websites (UK, IRE and US) accurately, without errors and in time for weekly product drops.

At peak times you may need to be flexible and adapt to changes in workload priorities in providing support to the content team across multiple areas of responsibility.

Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working which is 3 days in the office, and 2 working from home each week.

A bit about us

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role

An OB E-Commerce Content Administrator will:

  • Re-format and add value to product data in excel to prepare and upload into our content management system.
  • Write clear, accurate and engaging product descriptions and features that are consistent with the OB brand voice and SEO best practices.
  • Communicate across departments to source product information and photography.
  • Upload product images using the correct file type and level of quality, ensuring the correct ordering and tagging.
  • Plan weekly product upload, taking ownership for workload, prioritising and managing tasks efficiently to ensure optimum output.
  • Update and maintain clear and accurate records for weekly product upload, reporting to your line Manager on workload complete and outstanding when required.
  • Set products live across our websites, confirming all products are showing in corresponding filters and categories, and merchandising as required.
  • Ensure all information on the website is accurate and up-to-date, prioritising and implementing content changes and product updates as requested.
  • Assist in setup of markdowns and promotions, uploading price lists and ensuring correct prices are displayed across all three websites.
  • Help with ad-hoc projects such as testing new website functionalities as required.

Bonas Benefits:

  • Generous employee discount up to 50% off all OB products
  • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support
  • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service
  • Annual discretionary profit related bonus scheme
  • Free membership for our Westfield Health Cash Plan or Private Medical
  • Auto-enrolment into our pension plan
  • Free access to our onsite gym
  • Cycle to work scheme
  • Refer a Friend incentive
  • Quarterly free lunch
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support throughout Looop eLearning platform

What we look for:

  • Focused and meticulous, high level of accuracy and attention to detail.
  • Able to work at a fast pace to deadlines and organise a large volume of work.
  • Strong communication skills to collaborate effectively with various departments.
  • Good copywriting and proofreading skills.
  • Commercial, analytical and good numerical skills.
  • Excellent organisational skills.
  • Ability to adapt to changes and handle ad-hoc projects effectively.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website:

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