Customer Service Advisor
3 weeks ago
JOB TITLE: Customer Service Advisor
COMPANY: Flowtech
SALARY: £23,497
LOCATION: Oldbury (Dudley, Wolverhampton, Birmingham)
THE COMPANY: Flowtech is a leading distributor serving the hydraulic, pneumatic, industrial and process sectors. With over 180,000 products, (including many European brands), Flowtech is the largest fluid power distributor in the UK and Ireland. The business also supports their customers with a range of technical & engineering services, custom designs, and assemblies.
Flowtech are looking for an inquisitive and Driven individual to join the team in the role of Customer Service Assistant at this very exciting time as Flowtech takes a large step forward in its offering of both product and service line activities.
MAIN PURPOSE OF THE ROLE:
The Role of Customer Service Advisor is at the full front of the Flowtech Business and will suit candidates with a background within Customer Service B2C roles. We are looking for candidates that have a passion for problem solving and have confidence within a Telephone manner. The Key requirements for this role are a "get stuff done" attitude, with a practical head and ability to use great initiative. The ability to be able to maintain good communication in both team, customer interactions and a natural curiosity.
DUTIES AND RESPONSIBILITES:
- Answering inbound calls/emails and providing resolutions
- Sales order processing
- Resolving pre/post sales enquiries/complaints
- Liasing with third party courier companies on behalf of the customer
- Collaboratively work with other departments to provide solutions/answers for customers e.g. Lead times, product alternatives.
- Promote out digital channels and educate customers on how to use
THE INDIVIDUAL:
Ideally the candidate should possess relevant experience in a similar role/environment or be able to demonstrate an aptitude for the role.
- Minimum 1 year Customer Service Experience
- Strong Communication and people skills
- Confident Telephone Manner
- Self-motivated with good time management and excellent organisational skills
- Efficient, accurate and timely in all aspects of the daily tasks
This is a fantastic opportunity for someone to develop and grow within a friendly and team oriented UK business.
PLEASE NOTE:
By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we think you'll be interested in (in line with our Privacy Policy, available on our website). You can unsubscribe at any time by emailing us.
All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted for interviews.
-
Customer Service Advisor
2 weeks ago
Nuneaton, Warwickshire, United Kingdom Discovery Full timeJOB TITLE: Customer Service Advisor COMPANY: Flowtech SALARY: £23,497 LOCATION: Oldbury (Dudley, Wolverhampton, Birmingham) THE COMPANY: Flowtech is a leading distributor serving the hydraulic, pneumatic, industrial and process sectors. With over 180,000 products, (including many European brands), Flowtech is the largest fluid power distributor in the UK...
-
Customer Service Advisor
3 weeks ago
Nuneaton, Warwickshire, United Kingdom Brellis Recruitment Full timeA superb opportunity has arisen to join a global brand in the role of Customer Services Advisor. Relationships mean everything to the client, and this one is particularly special. You'll have an important part to play delivering best in class customer support to their prestigious automotive customer. You will play your part to deliver against business...
-
Customer Service Advisor/administrator
4 weeks ago
Nuneaton, United Kingdom Red Rock Consultants Full timeRed Rock Consultants are recruiting for a Customer Service advisor / Administrator to work for our client in Nuneaton. This is a temporary to permanent role, with an immediate start. **Duties**: - Scheduling work to engineers - Scheduling work to sub-contractors - Liaising with tenants, clients, contractors and external parties. - Support other helpdesk...
-
Specialist Customer Service Advisor
4 weeks ago
Nuneaton, United Kingdom Warwickshire County Council Full time**About Us** We’re known as the Supporting People Team and are part of a larger team that provide a countywide adult social care service that supports vulnerable residents. We’re here to offer information, guidance and signposting. We're proud of the work that we do and when you join our team, you'll be enabling the people we support to live their best...
-
Customer Service Advisor
3 days ago
Nuneaton, United Kingdom James Recruitment Full timePart time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm£23,000 pro rataNuneatonOur client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers.You will need to fulfil the...
-
Customer Service Advisor
1 day ago
Nuneaton, Warwickshire, United Kingdom James Recruitment Full timePart time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the...
-
Patient Services Advisor
1 month ago
Nuneaton, United Kingdom Arbury Medical Centre Full timeArbury Medical Centre is looking for a Patient Services Advisor to join our friendly, dedicated team to work 26.25 hours a week. The role is patient facing with high volume contact over the telephone or in person at our front desk dealing with a range of patient queries. The work is based on a rota, the shifts being a mixture of Morning 07.45/08.00-13.15...
-
HR Advisor
1 month ago
Nuneaton, United Kingdom GRS Group Full timeWe are looking for an organised, driven, and adaptable individual to grow our HR team based in Nuneaton. The role requires a CAN-DO attitude, if this sounds like you, we’d love to hear from you! **JOB PURPOSE** To provide a comprehensive, professional HR support service to business in ensuring consistency and compliance with company policies and...
-
Retentions Advisor
1 month ago
Nuneaton, United Kingdom Everflow Full time**We’re recruiting! Retentions Advisor - Objections - £24,720 per annum** **In a nutshell.** We are looking for an Objections Retentions Advisor to join our Supplier Objections Team. Reporting to the Sales Support Manager, your duties will include (but not limited to) providing efficient and accurate support to customers and brokers, provide a proactive...
-
Customer Service Exe
11 hours ago
Nuneaton, United Kingdom Oak Recruitment Full time**Customer Service role** **Based in Nuneaton** **Must drive** **£21,000 - £23,000 + commission** **What you will be doing**: As a Customer Service Executive, you will be the first point of contact for prospective buyers and sellers of property. You will be qualifying their interest and scheduling viewings and appointments. You will also be responsible...
-
Customer Service Administrator
2 days ago
Nuneaton, United Kingdom James Recruitment Full timePart time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm£23,000 pro rataNuneatonOur client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers.You will need to fulfil the...
-
Customer Service Administrator
24 hours ago
Nuneaton, United Kingdom James Recruitment Part timePart time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the...
-
Customer Service Executive
23 hours ago
Nuneaton, United Kingdom Warwickshire CC Contract Full timeAre you looking for a new opportunity to develop a career in Local Government? We have an opening for an Business Centre Support Officer to join our client, a West Midlands based Local Authority.Job Title: Customer Service ExecutivePay rate: £12.18phDuration: Temporary ongoing (could become permanent for the right candidate)Company: Warwickshire County...
-
Customer Service Executive
4 weeks ago
Nuneaton, United Kingdom Pertemps TM Full timeAre you looking for a new opportunity to develop a career in Local Government? We have an opening for an Business Centre Support Officer to join our client, a West Midlands based Local Authority.Job Title: Customer Service ExecutivePay rate: £12.47phDuration: Temporary ongoing (could become permanent for the right candidate)Company: Warwickshire County...
-
People Advisor
4 weeks ago
Nuneaton, United Kingdom Wincanton Full timeWincanton has an exciting opportunity for a People Advisor to join our Nuneaton site on a fixed term contract, until the end of January 2024. This role sits within a small management team for Nuneaton and the People Advisor role is crucial in engaging our colleagues, giving them the best experience and supporting our management team. This is a hybrid role,...
-
Customer Service Executive
3 days ago
Nuneaton, Warwickshire, United Kingdom Pertemps Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are looking for dedicated Customer Service Executive's to join the team in Nuneaton and become the friendly face and voice of their centres. Job Title: Customer Service Executive Duration: Temporary...
-
Customer Services Team Leader
2 days ago
Nuneaton, Warwickshire, United Kingdom Pertemps Full timeAre you passionate about delivering exceptional customer experiences? We are looking for dedicated Customer Service Executive's to join the team in Nuneaton and become the friendly face and voice of their centres. Job Title: Customer Service Executive Temporary ongoing (could be permanent for the right candidate) Hours: Monday to Friday - 37 hours a...
-
Customer Training Support Advisor
6 days ago
Nuneaton, Warwickshire, United Kingdom James Recruitment Full timePart time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the following important duties...
-
Stoma Care Nurse Advisor
2 weeks ago
Nuneaton, United Kingdom KirkhamYoung Ltd Full timeAn excellent opportunity for an experienced degree educated nurse with a passion for stoma care to work in this highly specialist role working in the Community & Hospital environments. Our client is a British privately owned health care company providing a progressive and innovative stoma, urology and wound care service to NHS Trusts, Hospitals and Health...
-
Customer Service Executive
2 weeks ago
Nuneaton, Warwickshire, United Kingdom Pertemps Full timeAre you looking for a new opportunity to develop a career in Local Government? We have an opening for an Business Centre Support Officer to join our client, a West Midlands based Local Authority.Job Title: Customer Service ExecutivePay rate: £12.18phDuration: Temporary ongoing (could become permanent for the right candidate)Company: Warwickshire County...