Human Resources Business Partner

2 weeks ago

StainesUponThames, United Kingdom Dalkia UK Full time

About Dalkia in the UK:

Jointly owned by EDF Customers and Dalkia, we are a leading technical services group operating nationwide in the UK. Housing key expertise under one roof, we provide specialist technical services in technical facilities management, mechanical and electrical engineering, energy performance contracting and systems integration and digital services.


We leverage the strength of our Group, without losing the personability of a smaller business. We are a people-first culture. In fact, our customers tell us that we build the best people and customer relationships in the business.


With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements.


With c.100 employees, the Dalkia Group centre has HR, Payroll, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. We provide technical expertise, governance, policy, guidance and support to the business divisions to provide a high-quality service to their own people and their clients. Roles in the centre work closely with the Executive team to shape and deliver our strategic goals but also partner with the business functions to embed the values, behaviours and strategic ambitions.


Responsibilities :

As our Human Resources BP, you will:


  • Working closely with senior leaders in the Group Centre to provide HR support and guidance on all people policies and processes.
  • Manage generalist HR activities related to the Group teams including, but not limited to; recruitment, induction, performance management, succession planning sickness / absence monitoring, exit interviews.
  • Support in the resolution of complex employee relations issues and address grievances.
  • Monitor the Group Induction Programme for new starters to ensure that it is being carried out to consistent standards.
  • Build positive working relationships with key stakeholders in Group and across the wider Dalkia UK business.
  • Assist the Group Head of HR and Group HR Director in creating a functional grading structure to ensure consistency across the business.
  • Support the annual pay review process.
  • Manage pay benchmarking activities to ensure we are in line with the market.
  • Assist on any Employee engagement activity and initiatives taking place.
  • Support the Head of HR and Group HR Director with the governance and oversight of the Group Centre bonus schemes.
  • Support the Head of Talent and Development in the identification, roll out and monitoring of career development and training requirements for Group Centre.
  • Support the Group Head of HR and Group HR Director with the implementation of people projects – e.g. ED&I, MHR project, benefits review.
  • Monitor and manage with the HR and L&D Advisor information flow to payroll in respect of new employees to Group Centre, changes to terms and conditions and resignations to ensure compliance and governance with delegated authority levels.
  • Assist on any TUPE process, supplying and obtaining relevant information, carry out consultation as required and effecting TUPE transfers.
  • Manage and monitor the sickness absence across the Group Centre and advise Line Managers accordingly. Manage Occupational Health referrals as required.
  • Ensure that all HR Policies and Procedures are followed consistently across the Group Centre and in accordance with HR Group Standards.
  • Encourage, support and drive talent management and succession planning for Dalkia Group.
  • Support the delivery of the employee engagement action plans across the Group Centre to improve employee satisfaction and engagement levels.
  • To carry out any reasonable activities requested of them.


Skills, behaviours, and experience


  • Agility – ability to adapt style and approach to meet different needs and requirements.
  • Analytics – able to analyse data and draw out themes and trends to inform data driven decision making.
  • Communication – able to adapt style and approach to enable a diverse audience to connect with the messages and understand the purpose.
  • Empathy and compassion – People First always
  • Discretion and ethics – mature attitude to managing confidential and sensitive information.
  • Quick decisions – based on well-reasoned thinking.
  • Integrity
  • Initiative: Proactively takes ownership of tasks while looking for opportunities to improve processes
  • Accountability: Takes responsibility for legal tasks and ensures accuracy and compliance with established procedures
  • Customer Service Orientation: Shows a customer-centric approach to HR services, providing timely and helpful support to Dalkia employees.
  • Team Player: Ability to collaborate and work as part of a team and across the organisation.


Experience

  • Experience working at business partner level.
  • Excellent stakeholder and client engagement skills.
  • Analytical and goal orientated.
  • Demonstrable experience of using HR metrics to drive decision making.
  • Comprehensive knowledge of employment law and employee relations activities.
  • BS degree in Human Resources or related field
  • MUST have working experience of iTrent HR system

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