Current jobs related to Technical Support Engineer - Hitchin - Black Cat Recruitment Ltd
-
Technical Field Specialist
1 week ago
Hitchin, Hertfordshire, United Kingdom Cognize Technical Recruitment Full time £50,000 - £60,000Job DescriptionJob Title: Technical Field SpecialistJob Type: Full-timeLocation: Remote (with frequent travel)Job Category: EngineeringAbout Us: Cognize Technical Recruitment is a specialist technical recruitment agency dedicated to innovation and excellence in the Automation, Engineering, and Manufacturing industry sectors.Job Summary: We are seeking a...
-
Technical Field Specialist
1 week ago
Hitchin, Hertfordshire, United Kingdom Cognize Technical Recruitment Full time £50,000 - £60,000Job DescriptionJob Title: Technical Field SpecialistJob Type: Full-timeLocation: Remote (with frequent travel)Job Category: EngineeringAbout Us: Cognize Technical Recruitment is a specialist technical recruitment agency dedicated to innovation and excellence in the Automation, Engineering, and Manufacturing industry sectors.Job Summary: We are seeking a...
-
Field Service Technician
1 week ago
Hitchin, Hertfordshire, United Kingdom Cognize Technical Recruitment Full time £50,000 - £60,000Job DescriptionCognize Technical Recruitment is seeking a skilled Field Service Technician to join our team of experts in the automation, engineering, and manufacturing industry sectors.Key Responsibilities:Provide on-site technical support and troubleshooting for complex drive and transmission systems, ensuring timely and effective resolution of technical...
-
Field Service Technician
1 week ago
Hitchin, Hertfordshire, United Kingdom Cognize Technical Recruitment Full time £50,000 - £60,000Job DescriptionCognize Technical Recruitment is seeking a skilled Field Service Technician to join our team of experts in the automation, engineering, and manufacturing industry sectors.Key Responsibilities:Provide on-site technical support and troubleshooting for complex drive and transmission systems, ensuring timely and effective resolution of technical...
-
Hitchin, United Kingdom Walker Dendle Technical Recruitment Full timeMainstream East Hertfordshire consultancy requires an Associate or Associate Director Structural Engineer to join the expanding design studio. Candidates will need to be a Chartered member of IStructE and/or ICE and must have extensive structural engineering design and project-running experience gained in UK consultancy. They should be technically-strong and...
-
IT Technical Trainer
3 months ago
Hitchin, United Kingdom Pro-Connexions Full time**IT Technical Trainer **needed within our Technology Services Function to become our ‘SharePoint Business Lead’. You must have strong experience with SharePoint & Teams and previous experience of developing & delivery Training material to a cross section of members of staff, who are both non-technical & technical. Ideally as **IT Technical Trainer /...
-
Reinstatement & Streetworks Technical Support
3 months ago
Hitchin, United Kingdom Cadent Gas Full timeAt Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for...
-
Mechanical Design Engineer
5 days ago
Hitchin, Hertfordshire, United Kingdom Premier Engineering Full timeJob Summary:Premier Engineering is seeking a highly skilled Graduate Mechanical Engineer to join their team. As a key member of the engineering department, the successful candidate will be responsible for working on various projects, collaborating with colleagues, and contributing to the company's growth.Key Responsibilities:Dealing with customers on a...
-
Mechanical Design Engineer
5 days ago
Hitchin, Hertfordshire, United Kingdom Premier Engineering Full timeJob Summary:Premier Engineering is seeking a highly skilled Graduate Mechanical Engineer to join their team. As a key member of the engineering department, the successful candidate will be responsible for working on various projects, collaborating with colleagues, and contributing to the company's growth.Key Responsibilities:Dealing with customers on a...
-
Security Presales Engineer
4 days ago
Hitchin, United Kingdom Xact Placements Limited Full timeSecurity Pre-Sales Engineer Overview: As a Pre-Sales Engineer, you will play a critical role in driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and...
-
Technical Support Professional
1 week ago
Hitchin, Hertfordshire, United Kingdom Fortem Solutions Ltd Full timeThe RoleFortem Solutions Ltd is currently recruiting for an Application Analyst to join our Application and Data Services Team. This role will be based at our head office, with agile working available. As an Application Analyst, you will play a key part in providing essential 2nd line support for a wide variety of off-the-shelf and in-house developed web and...
-
Water Engineer
3 days ago
Hitchin, Hertfordshire, United Kingdom Umbilical Limited Full timeAbout Our CompanyUmbilical Limited is a leading independent provider of mobile hose replacement services.Our MissionWe are expanding our operations in the region and seeking skilled engineers to join our team.Key Responsibilities• Provide expert technical support for mobile hose replacement services• Collaborate with our team to ensure seamless service...
-
Water Engineer
3 days ago
Hitchin, Hertfordshire, United Kingdom Umbilical Limited Full timeAbout Our CompanyUmbilical Limited is a leading independent provider of mobile hose replacement services.Our MissionWe are expanding our operations in the region and seeking skilled engineers to join our team.Key Responsibilities• Provide expert technical support for mobile hose replacement services• Collaborate with our team to ensure seamless service...
-
Technical Administrator
3 months ago
Hitchin, United Kingdom Hales Jobs Full timeWe have an exciting new opportunity for a Technical Administrator to join an established and secure business within financial services. You will be helping assist with the smooth running of the office daily by providing technical administrative support directly to advisers and when necessary, help in managing their diaries and client service commitments. You...
-
Technical Account Manager
1 week ago
Hitchin, United Kingdom Modern Networks Ltd Full timeAbout Us:If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Modern Networks is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride...
-
Technical Account Manager
4 weeks ago
Hitchin, United Kingdom Modern Networks Ltd Full timeAbout Us: Modern Networks is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their...
-
Technical Account Manager
4 weeks ago
Hitchin, United Kingdom Modern Networks Ltd Full timeAbout Us: Modern Networks is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their...
-
Technical Account Manager
4 weeks ago
Hitchin, United Kingdom Modern Networks Ltd Full timeAbout Us: Modern Networks is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their...
-
Technical Account Manager
4 weeks ago
Hitchin, United Kingdom Modern Networks Ltd Full timeAbout Us: Modern Networks is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve...
-
Technical Account Manager
6 days ago
Hitchin, United Kingdom Modern Networks Ltd Full timeAbout Us: If the following job requirements and experience match your skills, please ensure you apply promptly.Modern Networks is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride ourselves on our...
Technical Support Engineer
3 months ago
Full, time permanent position based in Hitchin, Hertfordshire
Working hours - Monday to Friday: 8.30am - 5pm
Salary - Up to £37,000 per annum
We're currently recruiting a Technical Support Engineer for a Global Automatic Door and Entrance Systems company based in Hitchin, Hertfordshire.
If you have excellent customer service skills, knowledge of mechanical engineering and the ability to understand and explain engineering principles to others, this position is a great opportunity for you.
Candidates with a Mechanical Engineering background from either the Door Industry or FM Industry will have an advantage
The role and your duties:
The main purpose of this role will be to offer customer and product support to clients in the construction and associated industries. Based in our client's Hitchin Headquarters, technical support engineers ensure that customers always get the right part for the right application, and make sure that customers have all the information that they need to get the best out of products.
As a Technical Support Engineer, you will work closely with internal and external customers to provide technical support on door hardware products to customers throughout UK & ROI. Primarily the role involves dealing with client queries within our hardware product range to ensure technical suitability for the client’s requirements.
Clients can range from those who can give a detailed specification of exactly what they need, to a customer who needs guidance to find the right product for their requirements, to helping with internal queries from internal teams.
The right person will be able to engage their knowledge of mechanical engineering to assist all clients, be happy to take time to investigate detailed technical requirements, and to ensure that they get the most suitable product for their needs.
Lastly you will also be engaged in internal product training for our staff and, on occasion, external training of our clients, so we need someone who is confident and happy to keep developing their knowledge as new products come out.
Over time you will become a trusted expert in the hardware product range and be able to advise customers and recommend the best product for the job required.
The successful candidate will have the following key skills/experience:
* As this is a technical role, we are looking for candidates who have a background in mechanical engineering at any level, and a confident manner, who can communicate effectively in person, via email and phone.
* You will have excellent time management skills and have worked on several enquiries at one time, whilst also providing support, to either internal or external customers.
* We also need a proven ability to learn, so part of this role will be to grow and develop your knowledge and experience of our product range, its functionality and technical capabilities.
* Lastly, Good understanding of MS office products with a good understanding of Excel functionality (VLookups, formulas etc)
* Candidates with SAP and CAD skills are especially of interest but training can be given in these elements
Company benefits:
As well as an attractive package, our client also offer development and training opportunities, and provide the following benefits:
* 25 Days Annual Leave + Bank Holidays
* Holiday Purchase Scheme
* SMART Pension Scheme (Enhanced Company Contributions)
* Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees
* Life Assurance
* Healthcare Support, including an Employee Support and Assistance Programme
* Health & Welling App inc Digital GP Service
* Access to LinkedIn Learning
* Employee Discounts Available
If you are a mechanically orientated individual, who has a real interest in both engineering and customer service and who has the confidence to communicate with customers on a technical level, please apply with a copy of your CV
