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Field Service Technician
2 months ago
Cognize Technical Recruitment is seeking a skilled Field Service Technician to join our team of experts in the automation, engineering, and manufacturing industry sectors.
Key Responsibilities:- Provide on-site technical support and troubleshooting for complex drive and transmission systems, ensuring timely and effective resolution of technical issues.
- Perform diagnostics, maintenance, and repairs on a wide range of equipment and systems at customer and third-party locations.
- Conduct major component exchanges and overhauls on-site to minimize equipment downtime.
- Offer support to Original Equipment Manufacturers (OEMs) and assist with new product introductions, ensuring smooth integration into existing systems.
- Build and maintain strong relationships with customers, ensuring a high level of service and satisfaction.
- Ensure compliance with all Health & Safety and Environmental regulations while working on customer sites, adhering to relevant documentation and best practices.
- Participate in ongoing training and development, including product-specific training and professional development courses, to enhance technical skills and knowledge.
- Be prepared to work in various and sometimes challenging environments, including unsociable hours, to meet business and customer needs.
- Demonstrate flexibility in working patterns, including the willingness to travel frequently and undertake additional hours when required.
- Completed engineering apprenticeship or equivalent as a minimum; Level 5 qualification (or higher) in a relevant field such as Mechanical, Electrical, or Automotive Engineering is preferred.
- Strong background in field service engineering, particularly within the commercial vehicle, electric drive systems, or related industries.
- Proven experience in diagnosing and repairing complex mechanical and electrical systems.
- Hands-on experience with electric vehicles and understanding of their operational and maintenance requirements.
- Excellent diagnostic skills with the ability to troubleshoot and repair mechanical, electrical, and electronic systems.
- Good proficiency in IT, including familiarity with diagnostic tools and software.
- Ability to understand and interpret technical manuals, schematics, and diagrams.
- Full, clean UK driving license.
- Strong problem-solving skills with a proactive and adaptable approach to new challenges.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team and independently.
- Highly organized with the ability to manage multiple tasks and prioritize effectively.
This role offers a unique opportunity to work in a varied and dynamic environment where no two days are the same. You'll be part of a team dedicated to innovation and excellence, with ample opportunities for professional growth and development.
